ServiceM8 vs ServiceTitan
Head-to-head comparison of pricing, features, integrations, and use-case fit.
ServiceM8
iPhone-first job management app for small service businesses, priced by jobs per month
- Starting price
- Free tier available
- Best team size
- 1-15
- Free trial
- 14 days
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Best team size
- 10+
- Free trial
- None listed
What actually separates them
Only the points where our data on ServiceM8 and ServiceTitan differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: ServiceM8 publishes its prices (Free tier available). ServiceTitan does not, so you need a quote from ServiceTitan to compare them.
- → Trades served: ServiceM8 serves Cleaning Services; ServiceTitan serves Roofing, General Contractors, Painting. The other tool's entry does not list them.
- → Free trial: ServiceM8 offers a 14-day free trial. Our data records no free trial for ServiceTitan.
- → Integrations listed for one tool only: ServiceM8: xero, quickbooks online, myob, zapier; ServiceTitan: quickbooks, sage, google ads, facebook.
- → Fit for shared trades: ServiceTitan scores higher for HVAC (9/10 vs 7/10), Plumbing (9/10 vs 7/10), Electrical (9/10 vs 7/10).
- → Features listed for one tool only: ServiceM8: scheduling, invoicing, quotes; ServiceTitan: call booking, dispatching, marketing attribution.
Quick verdict
ServiceM8: Small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user.
ServiceTitan: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting.
Vertical fit favors ServiceTitan in 5 of 11 shared trades.
ServiceM8 publishes its prices (Free tier available); ServiceTitan quotes only.
ServiceM8 lists more integrations in our data (8 vs 7).
Decision matrix: which one is right for you?
Pick ServiceM8 if…
- → Your situation matches ServiceM8's target profile: Small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user
- → You want to try before buying: ServiceM8 offers a 14-day free trial; our data records none for ServiceTitan
- → You want to budget before asking for a quote: ServiceM8 publishes its prices (Free tier available); ServiceTitan quotes only
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting
- → You work in HVAC, Plumbing or Electrical: ServiceTitan has the higher vertical-fit score there (HVAC: 9/10 vs 7/10)
- → You serve several trades: ServiceTitan serves 14 trades in our data, against 12 for ServiceM8
Pricing side-by-side
| Tier | ServiceM8 | ServiceTitan |
|---|---|---|
| Tier 1 | Free: free | Starter: quote |
| Tier 2 | Starter: $29/mo | Essentials: quote |
| Tier 3 | Growing: $79/mo | The Works: quote |
| Tier 4 | Premium: $149/mo | - |
ServiceM8 has a free tier (Free); its top published tier, Premium Plus, is $349 a month. ServiceTitan publishes no price, so ask for a written quote for your team size.
Pros & cons
ServiceM8
- + Publishes its prices; ServiceTitan quotes only
- + 14-day free trial
- + QuickBooks integration listed (QuickBooks Online)
- + Serves 12 trades in our data
- + Founded in 2009
- − Built iPhone and iPad first
- − The Android app lacks some iOS features
- − Price climbs with monthly job volume
ServiceTitan
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 14 trades in our data
- + Founded in 2007
- − No published pricing (per-technician pricing, quoted on request)
- − No free trial in our data (ServiceM8 offers 14 days)
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for ServiceM8 only
- + scheduling
- + invoicing
- + quotes
- + online booking
- + form automation
- + card payments
- + asset management
- + time tracking
- + ios app
Listed for both
None
Listed for ServiceTitan only
- + call booking
- + dispatching
- + marketing attribution
- + inventory
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Integrations
Listed for ServiceM8 only
- + xero
- + quickbooks online
- + myob
- + zapier
- + deputy
- + workato
- + n8n
Listed for both
- ✓ mailchimp
Listed for ServiceTitan only
- + quickbooks
- + sage
- + google ads
- + twilio
- + salesforce
Which fits better in each trade
| Trade | ServiceM8 fit | ServiceTitan fit | Winner |
|---|---|---|---|
| HVAC | 7 / 10 | 9 / 10 | ServiceTitan |
| Plumbing | 7 / 10 | 9 / 10 | ServiceTitan |
| Electrical | 7 / 10 | 9 / 10 | ServiceTitan |
| Landscaping & Lawn Care | 7 / 10 | 7 / 10 | Tie |
| Pest Control | 7 / 10 | 7 / 10 | Tie |
| Pool Service | 7 / 10 | 7 / 10 | Tie |
| Locksmith | 7 / 10 | 7 / 10 | Tie |
| Garage Door | 5 / 10 | 9 / 10 | ServiceTitan |
| Appliance Repair | 7 / 10 | 7 / 10 | Tie |
| Handyman Services | 5 / 10 | 7 / 10 | ServiceTitan |
| Fire Protection & Life Safety | 7 / 10 | 7 / 10 | Tie |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, ServiceM8 or ServiceTitan?
It depends on your trade, team size and budget. ServiceM8 is best for small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user. ServiceTitan is best for established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is ServiceM8 cheaper than ServiceTitan?
ServiceM8 publishes its prices (Free tier available); ServiceTitan quotes only, so ask ServiceTitan for a written quote at your team size before comparing.
Can ServiceM8 and ServiceTitan integrate with QuickBooks?
ServiceM8 lists QuickBooks Online. ServiceTitan lists QuickBooks (product not specified). Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do ServiceM8 or ServiceTitan offer a free trial?
ServiceM8: a 14-day free trial. ServiceTitan: no free trial in our data.
Can I move from ServiceM8 to ServiceTitan (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
ServiceM8 vs ServiceTitan: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts ServiceM8's best team size at 1-15 and ServiceTitan's at 10+. ServiceM8's entry price is a free tier; ServiceTitan's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check ServiceM8 and ServiceTitan against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.