ServiceM8 vs Workiz
Head-to-head comparison of pricing, features, integrations, and use-case fit.
ServiceM8
iPhone-first job management app for small service businesses, priced by jobs per month
- Starting price
- Free tier available
- Best team size
- 1-15
- Free trial
- 14 days
Workiz
Field service software for on-demand service pros
- Starting price
- Custom quote
- Best team size
- 1-15
- Free trial
- 7 days
What actually separates them
Only the points where our data on ServiceM8 and Workiz differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Price transparency: ServiceM8 publishes its prices (Free tier available). Workiz does not, so you need a quote from Workiz to compare them.
- → Trades served: ServiceM8 serves Pest Control, Pool Service, Fire Protection & Life Safety; Workiz serves Roofing, General Contractors, Moving, Restoration, Painting, Waste & Junk Removal, Pressure Washing & Window Cleaning. The other tool's entry does not list them.
- → Integrations listed for one tool only: ServiceM8: xero, myob, mailchimp, deputy; Workiz: stripe, sunbit, google local services, google calendar.
- → Fit for shared trades: Workiz scores higher for HVAC (8/10 vs 7/10), Plumbing (8/10 vs 7/10), Locksmith (9/10 vs 7/10).
- → Features listed for one tool only: ServiceM8: quotes, form automation, card payments; Workiz: dispatching, phone system, call masking.
Quick verdict
ServiceM8: Small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user.
Workiz: On-demand service businesses (locksmiths, garage door, junk removal, appliance repair).
Vertical fit favors Workiz in 6 of 9 shared trades.
ServiceM8 publishes its prices (Free tier available); Workiz quotes only.
Workiz lists more integrations in our data (11 vs 8).
Decision matrix: which one is right for you?
Pick ServiceM8 if…
- → Your situation matches ServiceM8's target profile: Small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user
- → You want to budget before asking for a quote: ServiceM8 publishes its prices (Free tier available); Workiz quotes only
- → You want a longer track record: ServiceM8 was founded in 2009, Workiz in 2015
Pick Workiz if…
- → Your situation matches Workiz's target profile: On-demand service businesses (locksmiths, garage door, junk removal, appliance repair)
- → You work in HVAC, Plumbing or Locksmith: Workiz has the higher vertical-fit score there (HVAC: 8/10 vs 7/10)
- → You serve several trades: Workiz serves 16 trades in our data, against 12 for ServiceM8
- → Integrations matter: Workiz lists 11 integrations in our data, against 8 for ServiceM8
- → Google Local Services Ads bring in your calls: Workiz lists a Google Local Services Ads integration; our entry for ServiceM8 does not
Pricing side-by-side
| Tier | ServiceM8 | Workiz |
|---|---|---|
| Tier 1 | Free: free | Standard: quote |
| Tier 2 | Starter: $29/mo | Pro: quote |
| Tier 3 | Growing: $79/mo | Ultimate: quote |
| Tier 4 | Premium: $149/mo | - |
ServiceM8 has a free tier (Free); its top published tier, Premium Plus, is $349 a month. Workiz publishes no price, so ask for a written quote for your team size.
Pros & cons
ServiceM8
- + Publishes its prices; Workiz quotes only
- + 14-day free trial
- + QuickBooks integration listed (QuickBooks Online)
- + Serves 12 trades in our data
- + Founded in 2009
- − Built iPhone and iPad first
- − The Android app lacks some iOS features
- − Price climbs with monthly job volume
Workiz
- + 7-day free trial
- + Higher vertical-fit score for HVAC, Plumbing or Locksmith
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- + Google Local Services Ads integration listed
- − No published pricing
- − Built around inbound, same-day calls rather than recurring scheduled work
- − Short 7-day trial
- − AI features depend on plan or add-ons
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for ServiceM8 only
- + quotes
- + form automation
- + card payments
- + asset management
- + time tracking
- + ios app
Listed for both
- ✓ scheduling
- ✓ invoicing
- ✓ online booking
Listed for Workiz only
- + dispatching
- + phone system
- + call masking
- + marketing automation
- + ai phone agent
Integrations
Listed for ServiceM8 only
- + xero
- + myob
- + mailchimp
- + deputy
- + workato
- + n8n
Listed for both
- ✓ quickbooks online
- ✓ zapier
Listed for Workiz only
- + stripe
- + sunbit
- + google local services
- + google calendar
- + angi
- + thumbtack
- + yelp
- + nicejob
- + signpost
Which fits better in each trade
| Trade | ServiceM8 fit | Workiz fit | Winner |
|---|---|---|---|
| HVAC | 7 / 10 | 8 / 10 | Workiz |
| Plumbing | 7 / 10 | 8 / 10 | Workiz |
| Electrical | 7 / 10 | 7 / 10 | Tie |
| Landscaping & Lawn Care | 7 / 10 | 7 / 10 | Tie |
| Cleaning Services | 7 / 10 | 7 / 10 | Tie |
| Locksmith | 7 / 10 | 9 / 10 | Workiz |
| Garage Door | 5 / 10 | 9 / 10 | Workiz |
| Appliance Repair | 7 / 10 | 9 / 10 | Workiz |
| Handyman Services | 5 / 10 | 8 / 10 | Workiz |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, ServiceM8 or Workiz?
It depends on your trade, team size and budget. ServiceM8 is best for small trade and home service businesses (electricians, plumbers, HVAC, cleaners, locksmiths, pool and pest control) whose managers use iPhones or iPads and who want pricing by job volume rather than per user. Workiz is best for on-demand service businesses (locksmiths, garage door, junk removal, appliance repair). See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is ServiceM8 cheaper than Workiz?
ServiceM8 publishes its prices (Free tier available); Workiz quotes only, so ask Workiz for a written quote at your team size before comparing.
Can ServiceM8 and Workiz integrate with QuickBooks?
ServiceM8 lists QuickBooks Online. Workiz lists QuickBooks Online. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do ServiceM8 or Workiz offer a free trial?
ServiceM8: a 14-day free trial. Workiz: a 7-day free trial.
Can I move from ServiceM8 to Workiz (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
ServiceM8 vs Workiz: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts ServiceM8's best team size at 1-15 and Workiz's at 1-15. ServiceM8's entry price is a free tier; Workiz's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check ServiceM8 and Workiz against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.