ServiceTitan vs ServiceTrade
Head-to-head comparison of pricing, features, integrations, and use-case fit.
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Best team size
- 10+
- Free trial
- None listed
ServiceTrade
Commercial service contractor platform
- Starting price
- Custom quote
- Best team size
- 10-100
- Free trial
- None listed
What actually separates them
Only the points where our data on ServiceTitan and ServiceTrade differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: ServiceTitan serves General Contractors, Landscaping & Lawn Care, Pest Control, Pool Service, Locksmith, Garage Door, Appliance Repair, Handyman Services, Painting. The other tool's entry does not list them.
- → Integrations listed for one tool only: ServiceTitan: quickbooks, sage, google ads, facebook; ServiceTrade: quickbooks online, quickbooks desktop, sage intacct, sage 100.
- → Fit for shared trades: ServiceTitan scores higher for Plumbing (9/10 vs 5/10), Electrical (9/10 vs 8/10), Roofing (9/10 vs 5/10); ServiceTrade scores higher for Fire Protection & Life Safety (9/10 vs 7/10).
- → Features listed for one tool only: ServiceTitan: call booking, marketing attribution, inventory; ServiceTrade: service agreements, deficiency tracking, customer portal.
Quick verdict
ServiceTitan: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting.
ServiceTrade: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements.
Vertical fit favors ServiceTitan in 3 of 5 shared trades.
ServiceTrade lists more integrations in our data (13 vs 7).
Decision matrix: which one is right for you?
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting
- → You work in Plumbing, Electrical or Roofing: ServiceTitan has the higher vertical-fit score there (Plumbing: 9/10 vs 5/10)
- → You serve several trades: ServiceTitan serves 14 trades in our data, against 5 for ServiceTrade
Pick ServiceTrade if…
- → Your situation matches ServiceTrade's target profile: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements
- → You work in Fire Protection & Life Safety: ServiceTrade has the higher vertical-fit score there (Fire Protection & Life Safety: 9/10 vs 7/10)
- → Integrations matter: ServiceTrade lists 13 integrations in our data, against 7 for ServiceTitan
Pricing side-by-side
| Tier | ServiceTitan | ServiceTrade |
|---|---|---|
| Tier 1 | Starter: quote | Select: quote |
| Tier 2 | Essentials: quote | Premium: quote |
| Tier 3 | The Works: quote | Enterprise: quote |
Neither ServiceTitan nor ServiceTrade publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
ServiceTitan
- + Higher vertical-fit score for Plumbing, Electrical or Roofing
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 14 trades in our data
- + Founded in 2007
- − No published pricing (per-technician pricing, quoted on request)
- − No published price: you need a quote
ServiceTrade
- + Higher vertical-fit score for Fire Protection & Life Safety
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 5 trades in our data
- + Founded in 2012
- − Not designed for residential
- − Plan training time on its service-agreement and deficiency workflows
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for ServiceTitan only
- + call booking
- + marketing attribution
- + inventory
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Listed for both
- ✓ dispatching
Listed for ServiceTrade only
- + service agreements
- + deficiency tracking
- + customer portal
- + asset tracking
- + online invoicing
- + estimate to invoice
Integrations
Listed for ServiceTitan only
- + quickbooks
- + sage
- + google ads
- + mailchimp
- + twilio
- + salesforce
Listed for both
None in common in our data
Listed for ServiceTrade only
- + quickbooks online
- + quickbooks desktop
- + sage intacct
- + sage 100
- + netsuite
- + microsoft dynamics
- + acumatica
- + viewpoint vista
- + trimble spectrum
- + computerease
- + google calendar
- + avalara
- + zapier
Which fits better in each trade
| Trade | ServiceTitan fit | ServiceTrade fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 9 / 10 | Tie |
| Plumbing | 9 / 10 | 5 / 10 | ServiceTitan |
| Electrical | 9 / 10 | 8 / 10 | ServiceTitan |
| Roofing | 9 / 10 | 5 / 10 | ServiceTitan |
| Fire Protection & Life Safety | 7 / 10 | 9 / 10 | ServiceTrade |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, ServiceTitan or ServiceTrade?
It depends on your trade, team size and budget. ServiceTitan is best for established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting. ServiceTrade is best for commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is ServiceTitan cheaper than ServiceTrade?
Neither publishes a price. Request quotes from both for the same team size and features.
Can ServiceTitan and ServiceTrade integrate with QuickBooks?
ServiceTitan lists QuickBooks (product not specified). ServiceTrade lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do ServiceTitan or ServiceTrade offer a free trial?
ServiceTitan: no free trial in our data. ServiceTrade: no free trial in our data.
Can I move from ServiceTitan to ServiceTrade (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
ServiceTitan vs ServiceTrade: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts ServiceTitan's best team size at 10+ and ServiceTrade's at 10-100. ServiceTitan's entry price is no published price (quote only); ServiceTrade's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check ServiceTitan and ServiceTrade against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.