ServiceTitan vs Simpro
Head-to-head comparison of pricing, features, integrations, and use-case fit.
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Best team size
- 10+
- Free trial
- None listed
Simpro
Job, project and service management software for commercial and residential trade contractors
- Starting price
- Custom quote
- Best team size
- 10-200
- Free trial
- None listed
What actually separates them
Only the points where our data on ServiceTitan and Simpro differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: ServiceTitan serves Roofing, Landscaping & Lawn Care, Locksmith, Garage Door, Appliance Repair, Handyman Services, Painting; Simpro serves Solar. The other tool's entry does not list them.
- → Integrations listed for one tool only: ServiceTitan: quickbooks, google ads, facebook, mailchimp; Simpro: xero, quickbooks online, myob, sage intacct.
- → Fit for shared trades: ServiceTitan scores higher for HVAC (9/10 vs 8/10), Plumbing (9/10 vs 8/10), Electrical (9/10 vs 8/10).
- → Features listed for one tool only: ServiceTitan: call booking, dispatching, marketing attribution; Simpro: job management, estimating, scheduling.
Quick verdict
ServiceTitan: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting.
Simpro: Electrical, HVAC, plumbing, security and fire protection contractors that mix service, maintenance and project work and want quoting, stock and job costing in one system.
Vertical fit favors ServiceTitan in 4 of 7 shared trades.
Simpro lists more integrations in our data (9 vs 7).
Decision matrix: which one is right for you?
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting
- → You work in HVAC, Plumbing or Electrical: ServiceTitan has the higher vertical-fit score there (HVAC: 9/10 vs 8/10)
- → You serve several trades: ServiceTitan serves 14 trades in our data, against 8 for Simpro
Pick Simpro if…
- → Your situation matches Simpro's target profile: Electrical, HVAC, plumbing, security and fire protection contractors that mix service, maintenance and project work and want quoting, stock and job costing in one system
- → Integrations matter: Simpro lists 9 integrations in our data, against 7 for ServiceTitan
Pricing side-by-side
| Tier | ServiceTitan | Simpro |
|---|---|---|
| Tier 1 | Starter: quote | Base Plan (custom quote): quote |
| Tier 2 | Essentials: quote | - |
| Tier 3 | The Works: quote | - |
Neither ServiceTitan nor Simpro publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
ServiceTitan
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 14 trades in our data
- + Founded in 2007
- − No published pricing (per-technician pricing, quoted on request)
- − No published price: you need a quote
Simpro
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- + Serves 8 trades in our data
- + Founded in 2002
- − No published prices or self-serve trial
- − Setup fee on top of the subscription
- − Several add-ons cost extra and some integrations (Salesforce, NetSuite) come from partners
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for ServiceTitan only
- + call booking
- + dispatching
- + marketing attribution
- + inventory
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Listed for both
None
Listed for Simpro only
- + job management
- + estimating
- + scheduling
- + job costing
- + service agreements
- + asset management
- + stock management
- + purchase orders
- + project management
- + progress billing
Integrations
Listed for ServiceTitan only
- + quickbooks
- + google ads
- + mailchimp
- + twilio
Listed for both
- ✓ sage
- ✓ salesforce
Listed for Simpro only
- + xero
- + quickbooks online
- + myob
- + sage intacct
- + netsuite
- + stripe
- + hubspot
Which fits better in each trade
| Trade | ServiceTitan fit | Simpro fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 8 / 10 | ServiceTitan |
| Plumbing | 9 / 10 | 8 / 10 | ServiceTitan |
| Electrical | 9 / 10 | 8 / 10 | ServiceTitan |
| General Contractors | 8 / 10 | 5 / 10 | ServiceTitan |
| Pest Control | 7 / 10 | 7 / 10 | Tie |
| Pool Service | 7 / 10 | 7 / 10 | Tie |
| Fire Protection & Life Safety | 7 / 10 | 7 / 10 | Tie |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, ServiceTitan or Simpro?
It depends on your trade, team size and budget. ServiceTitan is best for established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting. Simpro is best for electrical, HVAC, plumbing, security and fire protection contractors that mix service, maintenance and project work and want quoting, stock and job costing in one system. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is ServiceTitan cheaper than Simpro?
Neither publishes a price. Request quotes from both for the same team size and features.
Can ServiceTitan and Simpro integrate with QuickBooks?
ServiceTitan lists QuickBooks (product not specified). Simpro lists QuickBooks Online. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do ServiceTitan or Simpro offer a free trial?
ServiceTitan: no free trial in our data. Simpro: no free trial in our data.
Can I move from ServiceTitan to Simpro (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
ServiceTitan vs Simpro: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts ServiceTitan's best team size at 10+ and Simpro's at 10-200. ServiceTitan's entry price is no published price (quote only); Simpro's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check ServiceTitan and Simpro against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.