ServiceTitan vs Workiz
Head-to-head comparison of pricing, features, integrations, and use-case fit.
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Best team size
- 10+
- Free trial
- None listed
Workiz
Field service software for on-demand service pros
- Starting price
- Custom quote
- Best team size
- 1-15
- Free trial
- 7 days
What actually separates them
Only the points where our data on ServiceTitan and Workiz differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: ServiceTitan serves Pest Control, Pool Service, Fire Protection & Life Safety; Workiz serves Cleaning Services, Moving, Restoration, Waste & Junk Removal, Pressure Washing & Window Cleaning. The other tool's entry does not list them.
- → Free trial: Workiz offers a 7-day free trial. Our data records no free trial for ServiceTitan.
- → Integrations listed for one tool only: ServiceTitan: quickbooks, sage, google ads, facebook; Workiz: quickbooks online, stripe, sunbit, zapier.
- → Fit for shared trades: ServiceTitan scores higher for HVAC (9/10 vs 8/10), Plumbing (9/10 vs 8/10), Electrical (9/10 vs 7/10); Workiz scores higher for Locksmith (9/10 vs 7/10), Appliance Repair (9/10 vs 7/10), Handyman Services (8/10 vs 7/10).
- → Features listed for one tool only: ServiceTitan: call booking, marketing attribution, inventory; Workiz: scheduling, invoicing, phone system.
Quick verdict
ServiceTitan: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting.
Workiz: On-demand service businesses (locksmiths, garage door, junk removal, appliance repair).
Vertical fit favors ServiceTitan in 5 of 11 shared trades.
Workiz lists more integrations in our data (11 vs 7).
Decision matrix: which one is right for you?
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting
- → You work in HVAC, Plumbing or Electrical: ServiceTitan has the higher vertical-fit score there (HVAC: 9/10 vs 8/10)
- → You want a longer track record: ServiceTitan was founded in 2007, Workiz in 2015
Pick Workiz if…
- → Your situation matches Workiz's target profile: On-demand service businesses (locksmiths, garage door, junk removal, appliance repair)
- → You want to try before buying: Workiz offers a 7-day free trial; our data records none for ServiceTitan
- → You work in Locksmith, Appliance Repair or Handyman Services: Workiz has the higher vertical-fit score there (Locksmith: 9/10 vs 7/10)
- → You serve several trades: Workiz serves 16 trades in our data, against 14 for ServiceTitan
- → Integrations matter: Workiz lists 11 integrations in our data, against 7 for ServiceTitan
- → Google Local Services Ads bring in your calls: Workiz lists a Google Local Services Ads integration; our entry for ServiceTitan does not
Pricing side-by-side
| Tier | ServiceTitan | Workiz |
|---|---|---|
| Tier 1 | Starter: quote | Standard: quote |
| Tier 2 | Essentials: quote | Pro: quote |
| Tier 3 | The Works: quote | Ultimate: quote |
Neither ServiceTitan nor Workiz publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
ServiceTitan
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 14 trades in our data
- + Founded in 2007
- − No published pricing (per-technician pricing, quoted on request)
- − No free trial in our data (Workiz offers 7 days)
- − No published price: you need a quote
Workiz
- + 7-day free trial
- + Higher vertical-fit score for Locksmith, Appliance Repair or Handyman Services
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- + Google Local Services Ads integration listed
- − No published pricing
- − Built around inbound, same-day calls rather than recurring scheduled work
- − Short 7-day trial
- − AI features depend on plan or add-ons
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for ServiceTitan only
- + call booking
- + marketing attribution
- + inventory
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Listed for both
- ✓ dispatching
Listed for Workiz only
- + scheduling
- + invoicing
- + phone system
- + call masking
- + online booking
- + marketing automation
- + ai phone agent
Integrations
Listed for ServiceTitan only
- + quickbooks
- + sage
- + google ads
- + mailchimp
- + twilio
- + salesforce
Listed for both
None in common in our data
Listed for Workiz only
- + quickbooks online
- + stripe
- + sunbit
- + zapier
- + google local services
- + google calendar
- + angi
- + thumbtack
- + yelp
- + nicejob
- + signpost
Which fits better in each trade
| Trade | ServiceTitan fit | Workiz fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 8 / 10 | ServiceTitan |
| Plumbing | 9 / 10 | 8 / 10 | ServiceTitan |
| Electrical | 9 / 10 | 7 / 10 | ServiceTitan |
| Roofing | 9 / 10 | 7 / 10 | ServiceTitan |
| General Contractors | 8 / 10 | 7 / 10 | ServiceTitan |
| Landscaping & Lawn Care | 7 / 10 | 7 / 10 | Tie |
| Locksmith | 7 / 10 | 9 / 10 | Workiz |
| Garage Door | 9 / 10 | 9 / 10 | Tie |
| Appliance Repair | 7 / 10 | 9 / 10 | Workiz |
| Handyman Services | 7 / 10 | 8 / 10 | Workiz |
| Painting | 7 / 10 | 7 / 10 | Tie |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, ServiceTitan or Workiz?
It depends on your trade, team size and budget. ServiceTitan is best for established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting. Workiz is best for on-demand service businesses (locksmiths, garage door, junk removal, appliance repair). See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is ServiceTitan cheaper than Workiz?
Neither publishes a price. Request quotes from both for the same team size and features.
Can ServiceTitan and Workiz integrate with QuickBooks?
ServiceTitan lists QuickBooks (product not specified). Workiz lists QuickBooks Online. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do ServiceTitan or Workiz offer a free trial?
ServiceTitan: no free trial in our data. Workiz: a 7-day free trial.
Can I move from ServiceTitan to Workiz (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
ServiceTitan vs Workiz: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts ServiceTitan's best team size at 10+ and Workiz's at 1-15. ServiceTitan's entry price is no published price (quote only); Workiz's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check ServiceTitan and Workiz against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.