ServiceTitan vs ZenFire
Head-to-head comparison of pricing, features, integrations, and use-case fit.
ServiceTitan
All-in-one software for the trades
- Starting price
- Custom quote
- Best team size
- 10+
- Free trial
- None listed
ZenFire
Fire inspection software from ZenTrades with NFPA forms, recurring inspections, scheduling and invoicing
- Starting price
- Custom quote
- Best team size
- 3-100
- Free trial
- 14 days
What actually separates them
Only the points where our data on ServiceTitan and ZenFire differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: ServiceTitan serves Roofing, General Contractors, Landscaping & Lawn Care, Pest Control, Pool Service, Locksmith, Garage Door, Appliance Repair, Handyman Services, Painting; ZenFire serves Restoration. The other tool's entry does not list them.
- → Free trial: ZenFire offers a 14-day free trial. Our data records no free trial for ServiceTitan.
- → Integrations listed for one tool only: ServiceTitan: quickbooks, sage, google ads, facebook; ZenFire: quickbooks online, quickbooks desktop, stripe, stax.
- → Fit for shared trades: ServiceTitan scores higher for HVAC (9/10 vs 7/10), Plumbing (9/10 vs 7/10), Electrical (9/10 vs 7/10); ZenFire scores higher for Fire Protection & Life Safety (10/10 vs 7/10).
- → Features listed for one tool only: ServiceTitan: call booking, marketing attribution, payroll; ZenFire: inspection checklists, compliance tracking, recurring scheduling.
Quick verdict
ServiceTitan: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting.
ZenFire: Fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying.
Vertical fit favors ServiceTitan in 3 of 4 shared trades.
ServiceTitan lists more integrations in our data (7 vs 6).
Decision matrix: which one is right for you?
Pick ServiceTitan if…
- → Your situation matches ServiceTitan's target profile: Established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting
- → You work in HVAC, Plumbing or Electrical: ServiceTitan has the higher vertical-fit score there (HVAC: 9/10 vs 7/10)
- → You serve several trades: ServiceTitan serves 14 trades in our data, against 5 for ZenFire
- → You want a longer track record: ServiceTitan was founded in 2007, ZenFire in 2015
Pick ZenFire if…
- → Your situation matches ZenFire's target profile: Fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying
- → You want to try before buying: ZenFire offers a 14-day free trial; our data records none for ServiceTitan
- → You work in Fire Protection & Life Safety: ZenFire has the higher vertical-fit score there (Fire Protection & Life Safety: 10/10 vs 7/10)
Pricing side-by-side
| Tier | ServiceTitan | ZenFire |
|---|---|---|
| Tier 1 | Starter: quote | 1-10 technicians: quote |
| Tier 2 | Essentials: quote | 11-25 technicians: quote |
| Tier 3 | The Works: quote | 26+ technicians: quote |
| Tier 4 | - | Multi-company / PE: quote |
Neither ServiceTitan nor ZenFire publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
ServiceTitan
- + Higher vertical-fit score for HVAC, Plumbing or Electrical
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Serves 14 trades in our data
- + Founded in 2007
- − No published pricing (per-technician pricing, quoted on request)
- − No free trial in our data (ZenFire offers 14 days)
- − No published price: you need a quote
ZenFire
- + 14-day free trial
- + Higher vertical-fit score for Fire Protection & Life Safety
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Stripe integration listed
- + Serves 5 trades in our data
- − No published prices (quotes depend on technician and office user counts and the modules you add)
- − ZenTrades serves many trades, so check the depth of the fire forms you rely on
- − Offline use is not described on its feature pages
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for ServiceTitan only
- + call booking
- + marketing attribution
- + payroll
- + membership management
- + pricebook pro
- + ai dispatcher
Listed for both
- ✓ dispatching
- ✓ inventory
Listed for ZenFire only
- + inspection checklists
- + compliance tracking
- + recurring scheduling
- + deficiency tracking
- + scheduling
- + estimates quotes
- + invoicing
- + payment processing
- + job costing
- + photo documentation
- + gps tracking
- + reporting
- + mobile app
Integrations
Listed for ServiceTitan only
- + quickbooks
- + sage
- + google ads
- + mailchimp
- + twilio
- + salesforce
Listed for both
None in common in our data
Listed for ZenFire only
- + quickbooks online
- + quickbooks desktop
- + stripe
- + stax
- + the compliance engine
- + gravity
Which fits better in each trade
| Trade | ServiceTitan fit | ZenFire fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 7 / 10 | ServiceTitan |
| Plumbing | 9 / 10 | 7 / 10 | ServiceTitan |
| Electrical | 9 / 10 | 7 / 10 | ServiceTitan |
| Fire Protection & Life Safety | 7 / 10 | 10 / 10 | ZenFire |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, ServiceTitan or ZenFire?
It depends on your trade, team size and budget. ServiceTitan is best for established residential and commercial trades businesses with larger teams that want depth in dispatch, marketing attribution and reporting. ZenFire is best for fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is ServiceTitan cheaper than ZenFire?
Neither publishes a price. Request quotes from both for the same team size and features.
Can ServiceTitan and ZenFire integrate with QuickBooks?
ServiceTitan lists QuickBooks (product not specified). ZenFire lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do ServiceTitan or ZenFire offer a free trial?
ServiceTitan: no free trial in our data. ZenFire: a 14-day free trial.
Can I move from ServiceTitan to ZenFire (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
ServiceTitan vs ZenFire: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts ServiceTitan's best team size at 10+ and ZenFire's at 3-100. ServiceTitan's entry price is no published price (quote only); ZenFire's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check ServiceTitan and ZenFire against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.