ServiceTrade vs Simpro
Head-to-head comparison of pricing, features, integrations, and use-case fit.
ServiceTrade
Commercial service contractor platform
- Starting price
- Custom quote
- Best team size
- 10-100
- Free trial
- None listed
Simpro
Job, project and service management software for commercial and residential trade contractors
- Starting price
- Custom quote
- Best team size
- 10-200
- Free trial
- None listed
What actually separates them
Only the points where our data on ServiceTrade and Simpro differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: ServiceTrade serves Roofing; Simpro serves General Contractors, Pest Control, Pool Service, Solar. The other tool's entry does not list them.
- → Integrations listed for one tool only: ServiceTrade: quickbooks desktop, sage 100, microsoft dynamics, acumatica; Simpro: xero, myob, sage, stripe.
- → Fit for shared trades: ServiceTrade scores higher for HVAC (9/10 vs 8/10), Fire Protection & Life Safety (9/10 vs 7/10); Simpro scores higher for Plumbing (8/10 vs 5/10).
- → Features listed for one tool only: ServiceTrade: dispatching, deficiency tracking, customer portal; Simpro: job management, estimating, scheduling.
Quick verdict
ServiceTrade: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements.
Simpro: Electrical, HVAC, plumbing, security and fire protection contractors that mix service, maintenance and project work and want quoting, stock and job costing in one system.
Vertical fit favors ServiceTrade in 2 of 4 shared trades.
ServiceTrade lists more integrations in our data (13 vs 9).
Decision matrix: which one is right for you?
Pick ServiceTrade if…
- → Your situation matches ServiceTrade's target profile: Commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements
- → You work in HVAC or Fire Protection & Life Safety: ServiceTrade has the higher vertical-fit score there (HVAC: 9/10 vs 8/10)
- → Integrations matter: ServiceTrade lists 13 integrations in our data, against 9 for Simpro
Pick Simpro if…
- → Your situation matches Simpro's target profile: Electrical, HVAC, plumbing, security and fire protection contractors that mix service, maintenance and project work and want quoting, stock and job costing in one system
- → You work in Plumbing: Simpro has the higher vertical-fit score there (Plumbing: 8/10 vs 5/10)
- → You serve several trades: Simpro serves 8 trades in our data, against 5 for ServiceTrade
- → You want a longer track record: Simpro was founded in 2002, ServiceTrade in 2012
Pricing side-by-side
| Tier | ServiceTrade | Simpro |
|---|---|---|
| Tier 1 | Select: quote | Base Plan (custom quote): quote |
| Tier 2 | Premium: quote | - |
| Tier 3 | Enterprise: quote | - |
Neither ServiceTrade nor Simpro publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
ServiceTrade
- + Higher vertical-fit score for HVAC or Fire Protection & Life Safety
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Serves 5 trades in our data
- + Founded in 2012
- − Not designed for residential
- − Plan training time on its service-agreement and deficiency workflows
- − No published price: you need a quote
Simpro
- + Higher vertical-fit score for Plumbing
- + QuickBooks integration listed (QuickBooks Online)
- + Stripe integration listed
- + Serves 8 trades in our data
- + Founded in 2002
- − No published prices or self-serve trial
- − Setup fee on top of the subscription
- − Several add-ons cost extra and some integrations (Salesforce, NetSuite) come from partners
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for ServiceTrade only
- + dispatching
- + deficiency tracking
- + customer portal
- + asset tracking
- + online invoicing
- + estimate to invoice
Listed for both
- ✓ service agreements
Listed for Simpro only
- + job management
- + estimating
- + scheduling
- + job costing
- + asset management
- + stock management
- + purchase orders
- + project management
- + progress billing
Integrations
Listed for ServiceTrade only
- + quickbooks desktop
- + sage 100
- + microsoft dynamics
- + acumatica
- + viewpoint vista
- + trimble spectrum
- + computerease
- + google calendar
- + avalara
- + zapier
Listed for both
- ✓ quickbooks online
- ✓ sage intacct
- ✓ netsuite
Listed for Simpro only
- + xero
- + myob
- + sage
- + stripe
- + hubspot
- + salesforce
Which fits better in each trade
| Trade | ServiceTrade fit | Simpro fit | Winner |
|---|---|---|---|
| HVAC | 9 / 10 | 8 / 10 | ServiceTrade |
| Plumbing | 5 / 10 | 8 / 10 | Simpro |
| Electrical | 8 / 10 | 8 / 10 | Tie |
| Fire Protection & Life Safety | 9 / 10 | 7 / 10 | ServiceTrade |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, ServiceTrade or Simpro?
It depends on your trade, team size and budget. ServiceTrade is best for commercial HVAC/refrigeration/fire-life-safety contractors with recurring service agreements. Simpro is best for electrical, HVAC, plumbing, security and fire protection contractors that mix service, maintenance and project work and want quoting, stock and job costing in one system. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is ServiceTrade cheaper than Simpro?
Neither publishes a price. Request quotes from both for the same team size and features.
Can ServiceTrade and Simpro integrate with QuickBooks?
ServiceTrade lists QuickBooks Online and QuickBooks Desktop. Simpro lists QuickBooks Online. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do ServiceTrade or Simpro offer a free trial?
ServiceTrade: no free trial in our data. Simpro: no free trial in our data.
Can I move from ServiceTrade to Simpro (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
ServiceTrade vs Simpro: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts ServiceTrade's best team size at 10-100 and Simpro's at 10-200. ServiceTrade's entry price is no published price (quote only); Simpro's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check ServiceTrade and Simpro against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.