Uptick vs ZenFire
Head-to-head comparison of pricing, features, integrations, and use-case fit.
Uptick
Fire protection inspection and service software built around asset-level compliance records
- Starting price
- Custom quote
- Best team size
- 10-500
- Free trial
- None listed
ZenFire
Fire inspection software from ZenTrades with NFPA forms, recurring inspections, scheduling and invoicing
- Starting price
- Custom quote
- Best team size
- 3-100
- Free trial
- 14 days
What actually separates them
Only the points where our data on Uptick and ZenFire differs. A feature or integration missing from one tool's list means our entry does not record it, not that the tool lacks it. Everything they share is further down.
- → Trades served: ZenFire serves Plumbing, Electrical, Restoration. The other tool's entry does not list them.
- → Free trial: ZenFire offers a 14-day free trial. Our data records no free trial for Uptick.
- → Integrations listed for one tool only: Uptick: quickbooks, xero, sage, myob; ZenFire: quickbooks online, quickbooks desktop, stripe, stax.
- → Fit for shared trades: ZenFire scores higher for HVAC (7/10 vs 6/10).
- → Features listed for one tool only: Uptick: asset management, route optimization, customer portal; ZenFire: scheduling, dispatching, payment processing.
Quick verdict
Uptick: Fire protection and fire and security contractors that inspect large numbers of buildings and assets on recurring schedules and want asset records, deficiency quoting, scheduling and billing in one system.
ZenFire: Fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying.
Vertical fit favors ZenFire in 1 of 2 shared trades.
Uptick lists more integrations in our data (8 vs 6).
Decision matrix: which one is right for you?
Pick Uptick if…
- → Your situation matches Uptick's target profile: Fire protection and fire and security contractors that inspect large numbers of buildings and assets on recurring schedules and want asset records, deficiency quoting, scheduling and billing in one system
- → Integrations matter: Uptick lists 8 integrations in our data, against 6 for ZenFire
Pick ZenFire if…
- → Your situation matches ZenFire's target profile: Fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying
- → You want to try before buying: ZenFire offers a 14-day free trial; our data records none for Uptick
- → You work in HVAC: ZenFire has the higher vertical-fit score there (HVAC: 7/10 vs 6/10)
- → You serve several trades: ZenFire serves 5 trades in our data, against 2 for Uptick
Pricing side-by-side
| Tier | Uptick | ZenFire |
|---|---|---|
| Tier 1 | Per user (desk and field): quote | 1-10 technicians: quote |
| Tier 2 | - | 11-25 technicians: quote |
| Tier 3 | - | 26+ technicians: quote |
| Tier 4 | - | Multi-company / PE: quote |
Neither Uptick nor ZenFire publishes a price, so both need a quote before you can compare them. Request quotes for the same team size and feature set, and get what is included (users, integrations, onboarding) in writing.
Pros & cons
Uptick
- + QuickBooks integration listed (QuickBooks (product not specified))
- + Founded in 2014
- − No published per-user rate
- − A deep, asset-level system that takes planning to set up (Uptick says most companies are running within two months, depending on team size and data migration)
- − More than a small shop with simple inspections may need
- − No free trial in our data (ZenFire offers 14 days)
- − No published price: you need a quote
ZenFire
- + 14-day free trial
- + Higher vertical-fit score for HVAC
- + QuickBooks integration listed (QuickBooks Online, QuickBooks Desktop)
- + Stripe integration listed
- + Serves 5 trades in our data
- − No published prices (quotes depend on technician and office user counts and the modules you add)
- − ZenTrades serves many trades, so check the depth of the fire forms you rely on
- − Offline use is not described on its feature pages
- − No published price: you need a quote
Feature comparison
Features as listed in our entries. The lists use different words for similar features, so check a feature you need on both vendors' sites.
Listed for Uptick only
- + asset management
- + route optimization
- + customer portal
- + offline mode
Listed for both
- ✓ inspection checklists
- ✓ compliance tracking
- ✓ recurring scheduling
- ✓ deficiency tracking
- ✓ estimates quotes
- ✓ invoicing
- ✓ inventory
- ✓ mobile app
Listed for ZenFire only
- + scheduling
- + dispatching
- + payment processing
- + job costing
- + photo documentation
- + gps tracking
- + reporting
Integrations
Listed for Uptick only
- + quickbooks
- + xero
- + sage
- + myob
- + joyfill
- + honeywell
- + locatrix
Listed for both
- ✓ the compliance engine
Listed for ZenFire only
- + quickbooks online
- + quickbooks desktop
- + stripe
- + stax
- + gravity
Which fits better in each trade
| Trade | Uptick fit | ZenFire fit | Winner |
|---|---|---|---|
| HVAC | 6 / 10 | 7 / 10 | ZenFire |
| Fire Protection & Life Safety | 10 / 10 | 10 / 10 | Tie |
Vertical-fit scores (1-10) rate how well each tool is built for the trade, checked against the trades the vendor's own pages say it serves. See methodology.
Frequently asked questions
Which is better, Uptick or ZenFire?
It depends on your trade, team size and budget. Uptick is best for fire protection and fire and security contractors that inspect large numbers of buildings and assets on recurring schedules and want asset records, deficiency quoting, scheduling and billing in one system. ZenFire is best for fire protection contractors, from solo inspectors to multi-company groups, that want NFPA forms, recurring inspections, scheduling and invoicing in one system and want to trial it before buying. See the decision matrix above, and the trade-by-trade fit table if you work in one trade.
Is Uptick cheaper than ZenFire?
Neither publishes a price. Request quotes from both for the same team size and features.
Can Uptick and ZenFire integrate with QuickBooks?
Uptick lists QuickBooks (product not specified). ZenFire lists QuickBooks Online and QuickBooks Desktop. Check which way each sync runs, and on which plans, in each tool's full review before you buy.
Do Uptick or ZenFire offer a free trial?
Uptick: no free trial in our data. ZenFire: a 14-day free trial.
Can I move from Uptick to ZenFire (or the other way)?
Our data does not record migration support for either tool. Ask both vendors which records they import and export (customers, jobs, invoices, recurring agreements, price books), in which file format, and whether they help with the import.
Uptick vs ZenFire: which has better customer support?
Our data does not record support channels or response times for either tool. Ask each vendor which support comes with the plan you would buy. Each full review links to G2 and Capterra, where you can read current user reviews.
Which suits a solo contractor, and which a growing team?
Our data puts Uptick's best team size at 10-500 and ZenFire's at 3-100. Uptick's entry price is no published price (quote only); ZenFire's is no published price (quote only). Price both at the team size you expect to have, not only today's.
Need a deeper look?
See our full reviews with each tool's pricing tiers, integrations and weaknesses.
Should your product be in this comparison?
We check Uptick and ZenFire against their own websites and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.