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Cerity Review
Online workers' comp for small businesses from Cerity, the direct-to-consumer brand of Employers Holdings
Quick verdict
Cerity is best for Small, lower-hazard trades businesses that want to buy workers' comp online without an agent from a workers' comp specialist. Quote speed: Online quote and purchase; at its 2019 launch Cerity said a policy took under five minutes. Pricing: Quoted online by class of work and payroll; Cerity does not publish rates. Workers' comp only, with no agent support, and not available where a state fund is the only option. Class, state and payroll determine price, and the premium can change after the payroll audit.
About Cerity
Cerity is the digital, direct-to-consumer workers' compensation brand of Employers Holdings, Inc. (NYSE: EIG), known as EMPLOYERS, a workers' comp specialist headquartered in Reno, Nevada. Cerity launched in January 2019, first in Illinois, as an online platform for small business owners and freelancers. Its policies are written by EMPLOYERS insurance companies, including Cerity Insurance Company.
The pitch is buying workers' comp online without an agent. EMPLOYERS describes Cerity as digital-first, direct-to-consumer workers' comp with fast and affordable coverage through an online platform, and its 10-K says Cerity specializes in smaller risks in classes where customers prefer to buy online. At launch, Cerity said it quoted in seconds, issued policies in under five minutes and used a pricing model with up to 100 price points; its current site could not be read to confirm those figures today.
Cerity is a workers' comp product only. EMPLOYERS' filings describe it as direct-to-customer workers' comp and do not list general liability, a BOP or commercial auto, so a trades business will buy those lines elsewhere. In 2023 EMPLOYERS folded Cerity's separate operations into its main business, and it still markets Cerity as a current offering in 2026. EMPLOYERS writes workers' comp throughout the US apart from four states where coverage comes only from a state fund.
The trade-off: you get a quick, self-serve way to meet a workers' comp requirement from a workers' comp specialist, but no agent to advise you and no other business lines. As with most workers' comp, premium is based on your class of work and payroll, so keep payroll records ready for the policy audit and confirm your state and trade class are available online.
How it works
You answer an online questionnaire about your business, class of work and payroll, get a workers' comp quote, and buy the policy online without an agent. Policies are written by EMPLOYERS insurance companies such as Cerity Insurance Company. Premium depends on your class and payroll, so it can be adjusted after the policy's payroll audit. Support is online rather than through a dedicated agent.
Pros & cons
What works
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Workers' comp bought online
Cerity is EMPLOYERS' direct-to-consumer brand, so a small trades business can quote and buy workers' comp online without going through an agent.
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Backed by a workers' comp specialist
Employers Holdings (NYSE: EIG) focuses on workers' comp for small and mid-sized businesses in lower hazard industries, and cited over 100 years of workers' comp experience when it launched Cerity.
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Built for smaller risks
EIG's 10-K says Cerity specializes in smaller risks in classes where customers prefer an online experience, which fits a small crew.
What doesn't
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Workers' comp only
EIG's filings describe Cerity as a workers' comp product; general liability, a BOP and commercial auto have to come from another insurer or broker.
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No agent
The direct-to-consumer model means self-serve buying and online support; there is no dedicated agent to advise on classes or disputes.
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State and class limits
Four states are served only by state funds, and Cerity targets smaller, lower-hazard risks, so some trades or locations may not be able to buy online.
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Payroll audit
As with most workers' comp, premium is based on payroll and class and can change after the audit, so keep payroll records in order.
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Folded into the parent
Since 2023 Cerity has run inside EMPLOYERS' main operations rather than as a separate company, so service and underwriting follow EMPLOYERS' processes.
Coverage
- Insurance lines
- workers comp
- Geographic coverage
- EMPLOYERS writes workers' comp throughout the US apart from four states served only by state funds; confirm Cerity's online availability for your state
- Premiums
- Quoted online by class of work and payroll; Cerity does not publish rates
- Quote speed
- Online quote and purchase; at its 2019 launch Cerity said a policy took under five minutes
- Trade coverage
- HVACPlumbingElectricalGeneral ContractorsLandscaping & Lawn CareCleaning ServicesHandyman ServicesPainting
- Affiliate program
- Unknown. No public publisher affiliate program confirmed; outreach required (Employers Holdings subsidiary).
Reviews and complaints at the source
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Cerity's current reviews at the source.
Frequently asked
What is Cerity?
Cerity is the digital, direct-to-consumer workers' comp brand of Employers Holdings (NYSE: EIG), a workers' comp specialist based in Reno, Nevada. It launched in January 2019 and still operates in 2026, now within EMPLOYERS' main operations.
Is Cerity legitimate?
Yes. Its policies are written by EMPLOYERS insurance companies, including Cerity Insurance Company. EMPLOYERS is a publicly traded workers' comp insurer.
What does Cerity cover?
Workers' compensation. EMPLOYERS' filings describe Cerity as direct-to-customer workers' comp and do not list general liability, a BOP or commercial auto, so trades businesses buy those elsewhere.
What are the downsides of Cerity?
It sells workers' comp only, offers no dedicated agent, and cannot help in the four states where coverage comes only from a state fund. As with any workers' comp policy, premium can change after the payroll audit.
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