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CNA Review
Chicago-based commercial insurer, majority-owned by Loews, with a 600+ class BOP and construction programs sold through independent agents
Quick verdict
CNA is best for Established trades and construction businesses that want a commercial insurer with a contractor-ready BOP and room to add workers' comp, auto and umbrella, placed through an independent agent. Quote speed: Through an independent agent or broker; CNA says 80% of small business classes are issued in real time and most others within two hours. Pricing: Quoted by your agent based on trade, payroll, vehicles and exposures; CNA does not publish premiums. Sold only through independent agents and brokers, with premiums quoted rather than published. The experience depends partly on the agent who places and services the policy.
About CNA
CNA is a commercial property and casualty insurer headquartered in Chicago. Its main insurer, Continental Casualty Company, was incorporated in 1897, and CNA Financial Corporation trades on the NYSE (CNA), with Loews Corporation owning about 92% of its common stock as of mid-2025. CNA describes itself as one of the largest U.S. commercial property and casualty insurers.
For contractors, CNA has a dedicated construction team and names classes such as electrical, roofing, concrete, grading and excavation, general contractors, and sheet metal, mechanical, A/C and plumbing. Its small business BOP, CNA Connect, offers property and general liability for more than 600 classes of business and automatically includes blanket additional insured status with products-completed operations coverage for contractors. CNA also writes workers' comp, commercial auto, umbrella and excess, professional and pollution liability, builders risk and cyber, and larger contractors can use its CNA Paramount package.
CNA sells only through independent agents and brokers. Agents quote and bind small business policies on its CNA Central platform, and CNA says 80% of small business classes are issued in real time, with most others within two hours. It also offers construction risk-control resources, including PrepWise and SORCE for Construction.
The trade-off: you cannot buy CNA directly, prices are quoted rather than published, and the experience depends on the agent who places and services your policy. A contractor that wants an insurer with contractor-specific BOP terms and room to add workers' comp, auto and umbrella can ask an agent to quote CNA.
How it works
You work with an independent agent or broker, who submits your business to CNA. For small businesses, agents quote and bind on CNA's CNA Central platform; CNA says 80% of classes are issued in real time and most others within two hours. Your agent handles certificates, renewals and claims support alongside CNA.
Pros & cons
What works
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Contractor-ready BOP
CNA Connect covers more than 600 classes and automatically includes blanket additional insured with products-completed operations coverage for contractors.
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Named trade classes
CNA's construction pages list electrical, roofing, concrete, grading and excavation, general contractors, and sheet metal, mechanical, A/C and plumbing contractors.
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Full set of lines
BOP, workers' comp, commercial auto, umbrella and excess, professional and pollution liability, builders risk and cyber are available from one insurer.
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Fast issuance through agents
CNA says agents can issue 80% of small business classes in real time on CNA Central, with most others within two hours.
What doesn't
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Agents and brokers only
CNA does not sell directly; you need an independent agent or broker who writes with CNA.
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No published prices
Premiums are quoted to your trade, payroll and exposures, so you cannot compare prices without going through an agent.
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Agent-dependent experience
Your agent places and services the coverage, so service quality depends partly on the agent you choose.
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More than a tiny shop may need
A one-person business that only needs a quick general liability certificate may find a direct online insurer simpler.
Coverage
- Insurance lines
- bopgeneral liabilityworkers compcommercial autoumbrellaprofessional liabilitycommercial propertybuilders riskcyber
- Geographic coverage
- Sold across the US through independent agents and brokers; CNA also has offices in Canada and Europe
- Premiums
- Quoted by your agent based on trade, payroll, vehicles and exposures; CNA does not publish premiums
- Quote speed
- Through an independent agent or broker; CNA says 80% of small business classes are issued in real time and most others within two hours
- Trade coverage
- HVACPlumbingElectricalRoofingGeneral ContractorsLandscaping & Lawn CarePaintingHandyman Services
- Affiliate program
- Unknown. No public publisher affiliate program confirmed; outreach required to determine availability.
Reviews and complaints at the source
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read CNA's current reviews at the source.
Frequently asked
Does CNA insure contractors?
Yes. CNA has a dedicated construction team and lists classes such as electrical, roofing, concrete, general contractors and plumbing/HVAC. Its CNA Connect BOP covers more than 600 classes and includes blanket additional insured with products-completed operations coverage for contractors.
How do I get a CNA quote?
Through an independent agent or broker. Agents quote and bind small business policies on CNA Central, and CNA says 80% of small business classes are issued in real time, with most others within two hours.
Who owns CNA?
CNA Financial Corporation is listed on the NYSE, and Loews Corporation owned about 92% of its common stock as of June 30, 2025, according to CNA's SEC filings. CNA is headquartered in Chicago.
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