Insurance ยท Reputation warning applies

Pie Insurance Review

Small-business workers' comp carrier with online quotes and pay-as-you-go billing

Tier F: reputation warning applies direct carrier hybrid
Founded 2017 HQ Washington, DC Quote speed: Online workers' comp quote in about 3 minutes, according to Pie (it says quote time may vary) Verified: 2026-10-10
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Reputation warning

Pie Insurance Services' BBB profile (Washington, DC) showed no accreditation and 15 complaints closed in the last three years when checked on September 30, 2026; the page as read did not show the complaint details, so read them on the BBB website before you buy. These are customer complaints, not regulatory findings. Separately, in May 2024 Florida's Office of Insurance Regulation fined Pie Insurance Company and Pie Casualty Insurance Company a combined $21,750 for filing required data late. Before you buy, ask how Pie's year-end premium audit works and how to dispute an audit result.

Quick verdict

Pie Insurance is best for small trade businesses that want a quick online workers' comp quote or pay-as-you-go billing to compare against other carriers, after reading Pie's BBB complaint record and audit terms. Quote speed: Online workers' comp quote in about 3 minutes, according to Pie (it says quote time may vary). Pricing: Quoted; Pie does not publish premiums, though it advertises workers' comp savings of up to 30% (individual savings vary, and Pie says the savings do not apply to workers' comp policies in Wisconsin). No BBB accreditation and 15 BBB complaints closed in three years (see the reputation warning), year-end premium audits can bring an extra bill on standard policies, and lines other than workers' comp are underwritten by third-party insurers.

About Pie Insurance

Pie Insurance is a small-business insurer founded in 2017 that focuses on workers' compensation. Its workers' comp policies are underwritten by its own insurance company, The Pie Insurance Company (NAIC 21857), and affiliates, and sold by its licensed agency, Pie Insurance Services, Inc. In January 2026 Pie said it had more than 55,000 policies in force in 39 states and Washington, DC, worked with more than 5,000 agencies and had raised more than $615 million since 2017.

For trade businesses, the core product is workers' comp, which Pie says you can quote online in about three minutes, or through a partner agency. Pie advertises workers' comp savings of up to 30%, which it says vary and do not apply to workers' comp policies in Wisconsin, and offers pay-as-you-go billing, where the monthly premium is based on actual payroll coordinated with your payroll provider instead of an up-front estimate. It also sells general liability, business owner's policies, commercial auto and professional liability, which its legal page says are underwritten by third-party insurers.

As Pie's own workers' comp page explains, a standard policy is priced on estimated payroll and checked by a premium audit after the policy period ends, so a business whose payroll grew can owe more. Pie's BBB profile (Pie Insurance Services, Washington, DC) showed no accreditation and 15 complaints closed in the last three years when checked on September 30, 2026. In May 2024 Florida's insurance regulator fined two Pie insurers a combined $21,750 for filing required data late.

The trade-off: Pie is a quick way to get an online workers' comp quote in most states, with a pay-as-you-go option that can reduce audit surprises, but see the reputation warning. Read the complaints on bbb.org, ask how the year-end audit and disputes work, and compare quotes from other carriers before you buy.

How it works

Enter your business type, trade and payroll estimate on Pie's website, or go through an agency that works with Pie, and get a workers' comp quote, which Pie says takes about 3 minutes. You can pay a standard premium based on estimated payroll or choose pay-as-you-go billing, where the monthly premium follows your actual payroll through your payroll provider. After the policy period ends, Pie runs a premium audit that compares actual payroll with the estimate. General liability, BOP, commercial auto and professional liability are sold by Pie's agency and underwritten by third-party insurers.

Pros & cons

What works

  • Fast online workers' comp quotes

    Pie says a workers' comp quote takes about 3 minutes online, and it also sells through more than 5,000 partner agencies.

  • Pay-as-you-go billing

    Pie's pay-as-you-go option bases the monthly premium on actual payroll with zero percent down, which Pie says avoids an extra bill after the annual audit if your company grows.

  • Its own insurer for workers' comp

    Workers' comp is underwritten by The Pie Insurance Company and affiliates.

  • Other small-business lines available

    General liability, business owner's policies, commercial auto and professional liability can be bought through Pie's agency, underwritten by third-party insurers.

What doesn't

  • BBB complaints and no accreditation

    Pie Insurance Services' BBB profile showed no accreditation and 15 complaints closed in the last three years (checked September 30, 2026). See the reputation warning and read the complaints before you buy.

  • Year-end premium audit

    A standard workers' comp policy is priced on estimated payroll and audited after the term, so a growing business can get an additional bill; ask how Pie's audit and dispute process works.

  • Non-comp lines come from other insurers

    For general liability, BOP, commercial auto and professional liability, Pie is the agency and a third-party insurer underwrites the policy, so claims handling and financial strength depend on that insurer.

  • Not available in every state

    Pie lists 39 states and Washington, DC (its about page says 40), so check that your state is covered.

Coverage

Insurance lines
workers compgeneral liabilitybopcommercial autoprofessional liability
Geographic coverage
Workers' comp in 39 states and Washington, DC, per Pie's home page and January 2026 release (its about page says 40); check Pie's site for your state
Premiums
Quoted; Pie does not publish premiums, though it advertises workers' comp savings of up to 30% (individual savings vary, and Pie says the savings do not apply to workers' comp policies in Wisconsin)
Quote speed
Online workers' comp quote in about 3 minutes, according to Pie (it says quote time may vary)
Affiliate program
Unknown. Affiliate program documentation unclear; our recommendation is unaffected.

Reviews and complaints at the source

We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Pie Insurance's current reviews at the source.

Frequently asked

Is Pie an insurance company or an agency?

Both. Pie Insurance Services, Inc. is the licensed agency. Workers' comp policies are underwritten by Pie's own insurer, The Pie Insurance Company (NAIC 21857), and affiliates. Commercial auto, business owner's policies, general liability and professional liability are underwritten by third-party insurers.

How does the workers' comp premium audit work?

On a standard policy the premium is first based on your estimated payroll. After the policy period ends, a premium audit checks your actual payroll, and if payroll was higher than estimated you can owe additional premium. Keep clean payroll records, review the audit result line by line, and ask Pie how to dispute a result before you buy.

What is Pie's pay-as-you-go option?

Pie says pay-as-you-go bases your monthly premium on actual payroll rather than an estimate, with zero percent down and automatic deductions coordinated with your payroll provider. Pie says this avoids a surprise bill after the annual audit if your company grows.

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