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Travelers Review
Publicly traded property and casualty insurer (NYSE: TRV) that sells business insurance through independent agents and brokers, and owns the online broker Simply Business
Quick verdict
Travelers is best for Trade businesses of any size that work with an independent agent or broker and want a large national carrier among their quotes. Quote speed: Quoted through an independent agent or broker; turnaround depends on the agent and the account. Pricing: Quoted per business through an independent agent or broker. Sold through agents and brokers, so you need one to get a quote, and prices are quoted per business.
About Travelers
Travelers is a property and casualty insurer run by The Travelers Companies, Inc., which trades on the New York Stock Exchange as TRV. Its principal executive offices are in New York City and it is incorporated in Minnesota. The company traces its roots to St. Paul Fire and Marine, founded in 1853, and The Travelers, chartered in the 1860s; the two merged in 2004.
Travelers sells business insurance through independent agents and brokers. It runs a unit for small businesses, generally those with fewer than 50 employees, that offers package policies (commercial multi-peril, similar to a BOP), workers' compensation, commercial auto, general liability and commercial property.
Travelers also owns Simply Business, an online small business insurance broker it bought in 2017. Simply Business, LLC is listed as a Travelers subsidiary in its annual report for 2025, and it operates under its own brand.
The trade-off: Travelers quotes come through agents and brokers, and prices are quoted per business, so plan on working with an agent who represents Travelers. The upside is that the same agent can put Travelers' quote next to other carriers' quotes.
How it works
Contact a local independent agent or broker who represents Travelers. The agent collects your business details, requests a Travelers quote along with quotes from other carriers they work with, and binds the policy you choose. Travelers is the insurer and handles claims; the agent stays your service contact.
Pros & cons
What works
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Publicly traded insurer
The Travelers Companies trades on the NYSE (TRV) and files annual reports with the SEC, so its finances are public.
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Dedicated small business unit
Travelers has a unit for small businesses, generally those with fewer than 50 employees, covering package policies, workers' comp, commercial auto, general liability and property.
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Easy to compare through an agent
Because Travelers sells through independent agents and brokers, the same agent can put its quote next to other carriers' quotes.
What doesn't
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Agent or broker needed
Travelers business policies are sold through independent agents and brokers, so you need one to get a quote.
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No published prices
Premiums are quoted per business, so you only learn the price after an agent requests a quote.
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Not every agent writes Travelers
Only agents appointed with Travelers can quote it, so ask whether an agent represents Travelers before you start.
Coverage
- Insurance lines
- general liabilityworkers compcommercial autobop
- Geographic coverage
- Travelers writes business insurance in the US through independent agents and brokers; ask a local agent whether it writes your trade in your state
- Premiums
- Quoted per business through an independent agent or broker
- Quote speed
- Quoted through an independent agent or broker; turnaround depends on the agent and the account
- Affiliate program
- None. No direct editorial-publisher affiliate program; Travelers quotes accessible via Simply Business broker affiliate.
Reviews and complaints at the source
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Travelers's current reviews at the source.
Frequently asked
How do I get a Travelers quote?
Through an independent agent or broker who represents Travelers. The agent requests the quote on your behalf and can compare it with other carriers they work with.
Does Travelers own Simply Business?
Yes. Travelers bought Simply Business in 2017, and Simply Business, LLC is listed as a Travelers subsidiary in its annual report for 2025. Simply Business operates as an online broker under its own brand.
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