Payroll ยท Legacy payroll, PEO or reputation warning

Paycom Review

Publicly traded HCM suite with employee-run payroll (Beti) for organizations of 50 to 10,000+ employees

Tier B: legacy payroll, PEO or reputation warning all in one hr
Founded 1998 HQ Oklahoma City, OK Verified: 2026-09-30
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Reputation warning

In 2021 the SEC found that Paycom had billed some clients for services they were already paying for, and Paycom settled without admitting or denying the findings. The SEC's July 30, 2021 order (Release 34-92527) cited books-and-records and internal-accounting-controls violations tied to about 269 instances of this 'reselling' across about 245 client codes from about 2011 to 2018. Paycom returned about $2.8 million to affected clients, including interest, and paid a $250,000 civil penalty. Check your invoice against the services you actually use.

Quick verdict

Who Paycom suits: Larger trades companies (50+ employees) that want payroll, time, hiring and HR in one system and are comfortable buying through a sales process. Pricing: Custom quote; Paycom publishes no prices, and its annual report says pricing is based on employee headcount and the number of applications you use. No published pricing, built for companies of 50 or more employees, no stated construction certified-payroll focus, and a 2021 SEC finding over billing clients for services they already had. For larger trades companies it offers one database for payroll, time and HR with employee-run payroll.

About Paycom

Paycom is a cloud human capital management (HCM) company founded in 1998 and based in Oklahoma City, and it trades on the New York Stock Exchange as PAYC. Its annual report says it targets organizations with 50 to 10,000 or more employees and has about 39,200 clients (about 20,300 when grouped by parent company). Payroll, time and labor, talent acquisition, talent management and HR all run on one database.

Its signature feature is Beti, which Paycom describes as letting employees do their own payroll, reviewing their own paychecks so errors are caught before payroll is final. Other tools include an AI assistant called IWant, automated time-off decisions (GONE), on-demand pay (Everyday), Paycom Pay for checks that clear from a Paycom bank account, labor allocation, certification management, applicant tracking, onboarding, benefits and ACA administration. GL Concierge exports payroll data in custom file layouts for your accounting software.

For a larger trades company, such as a multi-location HVAC, electrical or plumbing firm with office staff and field crews, that single system can replace several separate HR and payroll tools. Paycom does not publish prices; its annual report says pricing depends on headcount and the applications you use, so you get a quote through sales.

The trade-off: it is built for companies with 50 or more employees and sold through sales, so a small shop will find it more system than it needs, and it is a general HCM rather than a construction payroll specialist. Also note that in 2021 the SEC found Paycom had billed some clients for services they already paid for; Paycom returned about $2.8 million to clients and settled without admitting or denying the findings.

How it works

Paycom is sold through its sales team. You choose the applications you need (payroll, time and labor, talent acquisition, HR, benefits and others) and pricing is set by headcount and applications. Implementation moves your employee data into Paycom's single database. Employees use Beti to check and fix their own paychecks before payroll is final, and managers approve time and time off in the same system. Payroll data exports to your accounting software through custom GL file layouts.

Pros & cons

What works

  • One database for HR and payroll

    Payroll, time and labor, hiring, talent management and HR all run on a single system of record, which cuts double entry between tools.

  • Employee-run payroll with Beti

    Paycom says Beti lets employees do their own payroll, checking their paychecks before payroll is final, to reduce errors.

  • Wide range of HR tools

    Applicant tracking, onboarding, E-Verify, benefits and ACA administration, learning, certification management and scheduling are available as add-on applications.

  • Labor allocation and certifications

    Labor allocation and certification management help a trades company track where hours go and which workers hold required certifications.

  • Established public company

    Paycom has operated since 1998, trades on the NYSE and reports about 39,200 clients in its 2025 annual report.

What doesn't

  • No published pricing

    Pricing depends on headcount and applications and comes only through a sales quote, so upfront comparison is hard.

  • Built for 50+ employees

    Paycom targets organizations with 50 to 10,000 or more employees; a small crew will pay for more system than it needs.

  • Not a construction payroll specialist

    Paycom is a general HCM; its annual report does not describe certified payroll or prevailing-wage reporting, so contractors on public jobs should confirm or use a construction specialist.

  • Past SEC billing finding

    A 2021 SEC order found Paycom had billed some clients for services they were already paying for; check your invoice against the services you actually use.

  • Adoption takes effort

    Beti and self-service only pay off if employees actually use them, which means training field staff.

Pricing

Custom quote; Paycom publishes no prices, and its annual report says pricing is based on employee headcount and the number of applications you use.

Affiliate disclosure: The link to Paycom on this page goes to its own site and is not an affiliate link.

Integrations

general ledger export

Reviews and complaints at the source

We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Paycom's current reviews at the source.

Frequently asked

Is Paycom good for a trades business?

It fits larger trades companies. Paycom targets organizations with 50 to 10,000 or more employees and sells a full HCM suite through its sales team. For a small shop, compare it with the small-business payroll services in this directory.

How much does Paycom cost?

Paycom does not publish prices. Its annual report says pricing is based on employee headcount and the number of applications a client uses, so you need a quote from sales.

What is Beti?

Beti (Better Employee Transaction Interface) is Paycom's tool that lets employees do their own payroll: they review their paychecks and fix issues before payroll is finalized, which Paycom says reduces errors.

Does Paycom handle construction certified/union payroll?

Paycom's annual report does not describe certified payroll or prevailing-wage reporting, so ask Paycom directly before relying on it for public jobs. For that need, compare construction specialists such as eBacon, Payroll4Construction or Miter.

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