Software · United Kingdom · Head-to-head

BigChange vs Commusoft

Two United Kingdom software options, compared side by side for United Kingdom trades.

Which should you choose?

BigChange and Commusoft are both Tier A. Compare the typical pricing shown for each below. The tier is not a quality ranking: weigh the pros, cons, pricing and United Kingdom-specific notes below against your trade and region.

BigChange

Tier A · Listed

Leeds-based job management and vehicle tracking software for field service businesses, part of Simpro Group

BigChange is job management software for UK trade and field service businesses, combining CRM, job scheduling, a mobile app, live vehicle tracking, quotes and invoicing, and business intelligence in one system. It is based in Leeds, says it was founded in 2013, and has been part of Simpro Group, which also owns Simpro and AroFlo, since Great Hill Partners sold it in October 2024. BigChange says more than 2,200 field service businesses use it.

Pros

+ CRM, scheduling, mobile app, live tracking, invoicing and reporting in every plan
+ Vehicle tracking plus fleet extras such as dashcams, vans and fuel cards
+ Xero and Sage integrations and a REST API
+ Backed by Simpro Group since 2024

Cons

− No published prices; request a quote
− Hardware and fleet extras are add-ons on top of the plan
− Plan names and contract terms are not shown on the pricing page

United Kingdom note

BigChange is built and headquartered in the UK (Leeds) and pitches at trades such as plumbing and heating, electrical, fire and security, drainage and building maintenance. It names Xero and Sage among its accounting integrations and offers UK fleet extras such as vans, fuel cards and AI dashcams.

Typical United Kingdom pricing: Quote-based; no public prices. All plans include support, CRM, scheduling, mobile app, live tracking, quotes and invoicing and business intelligence; dashcams, vans, fuel cards and devices are add-ons

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Commusoft

Tier A · Listed

London-headquartered job management software for plumbing, heating, gas and electrical businesses with 6 or more staff

Commusoft is job management software for trade and field service businesses such as plumbing and heating, gas, electrical, HVAC and renewables, covering scheduling, quotes, job costing, invoicing, service contracts and an offline-first mobile app. It has headquarters in London and Chicago, sells in the UK, US and Canada, and says it is designed for businesses with 6 or more staff. Commusoft says it is used by more than 10,000 pros and that 2.1 million jobs were completed on it in 2025.

Pros

+ Digital gas safety records (CP12) and other certificates sent from the mobile app
+ Offline-first mobile app for engineers
+ Integrations with Xero, QuickBooks Online, Sage and FreeAgent, plus UK merchants
+ Contracted, monthly rolling and daily licences, with onboarding included

Cons

− No published prices; ask the sales team for a quote
− Designed for businesses with 6 or more staff
− Contracted licences run on a 12-month term

United Kingdom note

For UK gas engineers, Commusoft's digital forms include landlord and homeowner gas safety records (CP12s) completed and sent from the mobile app, and you can record each engineer's qualifications for dispatch. It integrates with Xero, QuickBooks Online, Sage Accounting and FreeAgent, with merchants Wolseley and City Plumbing, and with Worcester Bosch for service jobs.

Typical United Kingdom pricing: Quote-based; no public prices. Licences are contracted (12-month term), monthly rolling or daily (billed monthly by days used), on the Go Paperless, Customer Journey or Automation plans

Full review → Visit →

More United Kingdom options

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