Marketing agency · Reputation warning applies
Marketing 360 Review
Madwire's marketing software platform with done-for-you services; custom pricing, auto-renewing terms and a website that cannot move to another host
Reputation warning
Marketing 360's Terms of Service say websites built on its Websites 360 platform must be hosted by Marketing 360 and may not be migrated to another hosting platform under any circumstance. The terms (last updated July 30, 2026) also renew the agreement automatically, require at least 30 days' written notice to cancel, let a client leave during the initial term only by repaying any waived onboarding package ($2,350 unless the service agreement sets another amount), and give no refunds of amounts already paid. Its BBB profile lists 33 complaints closed in the last three years (checked September 30, 2026).
Quick verdict
Marketing 360 is best for Small businesses that want a website, CRM, payments and done-for-you marketing on one platform and accept that the website must stay hosted on Marketing 360. Pricing: Custom quote (base platform fee plus monthly content, social and ad allowances); $2,350 onboarding package listed as free with a 6-month agreement. No minimum term is published. Quote-only pricing, auto-renewing terms with 30 days' written notice to cancel, repayment of a waived onboarding package ($2,350 by default) to leave early, and a Websites 360 site that cannot be migrated to another host.
About Marketing 360
Marketing 360 is the marketing platform of Madwire, a Fort Collins, Colorado, company founded in 2009 that sells business management and marketing software and services to small businesses and franchises. It combines software (websites, ecommerce, payments, a CRM, forms, email marketing, listings, reviews and analytics) with work done by its team: content and SEO, social media management, and Google and Facebook advertising. Marketing 360 says it has served more than 40,000 businesses since 2009, and Madwire says it has 15,000 active clients. It serves many industries and is not trades-specific.
Pricing is custom. Its plans page builds a quote from details about your business, made up of a base platform fee plus monthly allowances for content, social media and ad credits, and it lists a $2,350 onboarding package as free with a 6-month agreement. Marketing 360 also advertises a 14-day free trial of its software.
The Terms of Service (last updated July 30, 2026) are the part to read closely. Your service agreement sets a minimum initial term with recurring monthly billing, and the agreement renews automatically after that. Cancelling takes at least 30 days' written notice by mail or email. Leaving before the initial term ends requires written notice plus repayment of any waived onboarding package, which is $2,350 unless your agreement says otherwise. No refunds are given for amounts already paid, and unused funds, credits and creative hours are forfeited when you cancel.
The biggest lock-in is the website. The terms say Websites 360 sites are a proprietary hosted solution that must be hosted by Marketing 360 and may not be migrated to another hosting platform under any circumstance. You own the creative deliverables once they are paid for, but if you leave, plan on rebuilding your website elsewhere.
The trade-off: Marketing 360 puts software and done-for-you marketing on one bill, but pricing is quote-only, the agreement auto-renews, and the website cannot move with you. Compare it with a trade-specific agency that builds on a platform you can take with you.
How it works
You enter details about your business on its plans page or speak with a Marketing 360 specialist to get custom pricing, and you can start with a 14-day free trial of the software. Plans combine a base platform fee with monthly allowances for content, social media management and advertising. Your service agreement sets a minimum initial term with monthly billing; the $2,350 onboarding package is listed as free with a 6-month agreement. After the initial term the agreement renews automatically, and cancelling takes at least 30 days' written notice.
Pros & cons
What works
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Software and services from one vendor
Its site lists websites, ecommerce, payments, a CRM, email marketing, listings and reviews, plus managed content, social media and Google and Facebook advertising.
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Free trial of the software
Marketing 360 advertises a 14-day free trial, so you can look at the platform before you sign a service agreement.
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Established company
Madwire was founded in 2009 and says it has 15,000 active clients.
What doesn't
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Website cannot be migrated
Its Terms of Service say Websites 360 sites must be hosted by Marketing 360 and may not be migrated to another hosting platform under any circumstance.
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Auto-renewal and 30 days' notice
The agreement renews automatically after the initial term, and cancelling takes at least 30 days' written notice by mail or email.
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Cost of leaving early
Leaving before the initial term ends means repaying any waived onboarding package ($2,350 by default); there are no refunds, and unused credits are forfeited.
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Quote-only pricing
It does not publish plan prices, so you cannot compare its cost with other agencies until you get a quote.
Services & pricing
- Services offered
- web designseocontentppcsocial mediaemailreputation managementlocal seo
- Pricing
- Custom quote (base platform fee plus monthly content, social and ad allowances); $2,350 onboarding package listed as free with a 6-month agreement
- Minimum contract
- Not published
- Pricing model
- monthly retainer
- Trade specialty
- HVACPlumbingRoofingGeneral ContractorsLandscaping & Lawn CareCleaning ServicesPest ControlGarage DoorMovingRestorationPaintingFlooring
- Affiliate disclosure
- The link to Marketing 360 on this page goes to its own site and is not an affiliate link.
Reviews and complaints at the source
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Marketing 360's current reviews at the source.
Frequently asked
Can I move my Marketing 360 website to another host?
No. Its Terms of Service say Websites 360 websites are a proprietary hosted solution that must be hosted by Marketing 360 and may not be migrated to another website hosting platform under any circumstance. You own the paid creative deliverables, but plan on rebuilding the site if you leave.
How much does Marketing 360 cost?
Pricing is custom. Its plans page builds a quote from a base platform fee plus monthly content, social media and ad allowances, and lists a $2,350 onboarding package as free with a 6-month agreement. It also advertises a 14-day free trial of the software.
How do I cancel Marketing 360?
Its Terms of Service require at least 30 days' written notice by mail or email. If you cancel before the initial term in your service agreement ends, you must also repay any waived onboarding package ($2,350 by default). No refunds are given for amounts already paid, and unused credits are forfeited.
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