AI Tools · AI Receptionists & Call Answering
Rosie Review
AI answering service for small service businesses from $49/mo
Quick verdict
Who Rosie fits: Solo and small service businesses, including HVAC, plumbing, electrical and handyman shops, that miss calls on the job and want low-cost 24/7 AI answering with the option to book appointments. Pricing: Professional $49/mo (250 minutes); Scale $149/mo (1,000 minutes, calendar booking and call transfers); Growth $299/mo (2,000 minutes, custom agent training). Annual billing gives 2 months free. 7-day free trial. US and Canada only. Drawbacks: Direct calendar booking and call transfers need the $149 plan; fixed monthly minute allowances with no published overage rate; US and Canada only; a general small-business product launched in 2024.
About Rosie
Rosie is an AI answering service for small businesses that miss calls while they are working. Its website has pages for home services, plumbing and construction alongside law firms, property management, real estate, automotive and salons, so it is a general small-business tool with trade-friendly features rather than a trades-only product. Rosie says more than 2,000 businesses use it.
Rosie answers 24/7 in English and Spanish. During setup it scans your website and Google Business Profile to learn your hours, services and basic details, and you then add FAQs and test its answers before forwarding your calls. Every plan includes call summaries, transcripts and recordings, spam detection, a website chat widget, iOS and Android apps and a Zapier connection.
The plans differ by minutes and features. Professional ($49/mo) includes 250 minutes, message taking and appointment links sent by text. Scale ($149/mo) includes 1,000 minutes, books directly on your calendar, and adds warm and live call transfers and texting during the call. Growth ($299/mo) includes 2,000 minutes, waterfall transfers, custom agent training, white-glove onboarding and priority support. Paying annually gives 2 months free, and there is a 7-day free trial.
Rosie is operated by Rally Commerce, Inc., which founder Jordan Gal pivoted from an e-commerce checkout business in 2024. Its terms limit the service to the United States and Canada, and its help center says accounts get US phone numbers only.
The trade-off: direct calendar booking and call transfers start at the $149 Scale plan, the minute allowances are fixed per plan, and the product is a young one built for many kinds of small business rather than for trades alone.
How it works
You sign up for the 7-day free trial and Rosie scans your website and Google Business Profile to learn your hours, services and basic information. You review what it learned, add FAQs and test its answers, then set up call forwarding to your Rosie number. Rosie answers in English or Spanish, takes messages based on scenarios you set, and sends callers appointment links by text. On Scale and up it books directly into Google Calendar, Calendly, Acuity or Appointlet and can transfer live calls to your team. You get call summaries, transcripts and recordings in the app, and Rosie's help center has integration guides for field service software such as Jobber, Housecall Pro and Workiz, plus Zapier for other tools.
Pros & cons
What works
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Low entry price
Professional costs $49/mo with 250 minutes, 24/7 answering, message taking and text appointment links, and there is a 7-day free trial.
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Quick setup from your website
Rosie scans your website and Google Business Profile to learn your hours and services, so you edit its answers instead of writing every script from scratch.
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English and Spanish on every plan
Rosie's pricing page says every call can be handled in English or Spanish at all plan levels.
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Connects to field service software
Its help center has integration guides for Jobber, Housecall Pro, Workiz, ServiceM8, JobNimbus and other CRMs, plus Google Calendar, Calendly, Acuity and Zapier.
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Call records and mobile apps
Every plan includes call summaries, transcripts, recordings and iOS and Android apps, so you can check what callers wanted from the job site.
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Annual discount
Paying annually gives 2 months free, according to the pricing page.
What doesn't
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Booking and transfers cost more
The $49 plan sends appointment links by text, but booking directly on your calendar and live or warm call transfers need the $149 Scale plan.
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Fixed minute allowances
Plans include 250, 1,000 or 2,000 minutes a month, and the pricing page does not publish the overage rate, so check it before a busy season.
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US and Canada only
Rosie's terms permit use in the United States and Canada only, and its help center says accounts get US phone numbers.
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Not trades-only
Rosie serves law firms, salons, real estate and other businesses too, so trade-specific call handling depends on the details and FAQs you give it.
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Young product
Rosie launched in 2024, so it has a short track record compared with long-running answering services.
Pricing
Professional $49/mo (250 minutes); Scale $149/mo (1,000 minutes, calendar booking and call transfers); Growth $299/mo (2,000 minutes, custom agent training). Annual billing gives 2 months free. 7-day free trial. US and Canada only.
Starting at $49/mo · 7-day free trial
Affiliate disclosure: The link to Rosie on this page goes to its own site and is not an affiliate link.
Integrations & key features
Integrations
Key features
Frequently asked
Who is Rosie best for?
Small service businesses that miss calls while they are working, including HVAC, plumbing, electrical and handyman shops. Rosie also serves law firms, salons and real estate offices, so it is a general small-business answering service rather than a trades-only tool.
How much does Rosie cost?
Professional is $49/mo with 250 minutes, Scale is $149/mo with 1,000 minutes, and Growth is $299/mo with 2,000 minutes. Paying annually gives 2 months free, and there is a 7-day free trial. Check the overage rate with Rosie, since the pricing page does not publish it.
Can Rosie book appointments?
On every plan Rosie can text callers an appointment link. Booking directly on your calendar (Google Calendar, Calendly, Acuity or Appointlet) and transferring calls to your team start on the $149 Scale plan.
Does Rosie speak Spanish?
Yes. Rosie's pricing page says every plan handles calls in English and Spanish.
Does Rosie work with Jobber or Housecall Pro?
Rosie's help center has integration guides for Jobber, Housecall Pro, Workiz, ServiceM8, JobNimbus and other CRMs, plus Zapier for other tools. Check the guide for your software to see exactly what data is passed across.
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