Field service software · Australia
Fergus (AU)
NZ-built FSM with AU/NZ footprint — job costing leader, strong on profitability
Market position
Fergus is NZ-built (founded by an NZ plumber) and has 20K+ trades businesses across AU + NZ. Strongest job-costing and profit-tracking features in the AU/NZ market. Native ACC/GST/PAYE handling, deep Xero/MYOB integration. Best fit for service trades that want to actually understand job-level profitability.
Australia-specific note
Founder is NZ plumber — product understanding of AU/NZ trades is genuine. STP Phase 2 compliant, MYOB/Xero integrations mature.
Pros
- + Strongest job-costing depth in AU/NZ FSM
- + Founder-built by a working plumber — domain understanding is real
- + Deep Xero/MYOB integration native
- + Cross-market consistency (AU/NZ)
Cons
- − Less brand recognition than ServiceM8 in AU
- − Pricing higher than entry-tier alternatives
- − Best fit for businesses serious about job-profitability analysis (steeper learning curve for casual users)
Typical Australia pricing
AU$40-$130/user/month
Why this matters for Australia trades
Licensing is state-administered (e.g., electrical and plumbing licenses per state/territory), and payroll software must lodge Single Touch Payroll (STP) to the ATO and handle superannuation and GST.
Australian trades vendor selection is shaped by state-based licensing, Single Touch Payroll (STP) reporting to the ATO, superannuation obligations, and GST handling — plus local lead-gen platforms like hipages.
Frequently asked
Is Fergus (AU) a good fit for Australia trades?
Fergus is NZ-built (founded by an NZ plumber) and has 20K+ trades businesses across AU + NZ. Strongest job-costing and profit-tracking features in the AU/NZ market. Native ACC/GST/PAYE handling, deep Xero/MYOB integration. Best fit for service trades that want to actually understand job-level profitability. Founder is NZ plumber — product understanding of AU/NZ trades is genuine. STP Phase 2 compliant, MYOB/Xero integrations mature.
What does Fergus (AU) cost in Australia?
AU$40-$130/user/month. Pricing and availability can change by region — confirm current Australia pricing on the vendor's site before committing.
Is Fergus (AU) recommended?
Yes — it is a Tier S (Recommended) pick in our Australia directory for field service software, based on market fit and reputation. Still compare it against the alternatives for your specific trade and region.