Lead generation · Australia
ServiceSeeking
Australian job-lead marketplace: lead subscriptions from AU$129 a month, no commission on work won
⚠ Reputation warning
In July 2020 the Federal Court ordered Service Seeking Pty Ltd to pay a $600,000 penalty for misleading online reviews, in a case brought by the ACCC. From July 2016 to November 2018 its Fast Feedback feature let businesses draft their own reviews, which were published automatically if the customer did not respond within three days; about 17,000 were published that way. Service Seeking admitted liability, and the court also ordered injunctions, corrective notices and a compliance program.
Market position
ServiceSeeking is an Australian marketplace, run by Service Seeking Pty Ltd since 2007, where customers post jobs and businesses quote on them across trades, household, business and creative services. Businesses list for free and pay for a lead subscription; ServiceSeeking says it sent 267,220 job leads to local businesses in the last 12 months. It charges no commission on work won.
Australia-specific note
Australia only; the site covers Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Darwin and Canberra. The published starting price includes GST, and ServiceSeeking emails a tax receipt for each subscription payment.
Pros
- + Published entry price: lead subscriptions from AU$129 a month including GST
- + No commission: once you have a customer's contact details you can deal with them on or off the platform
- + Average daily budget, with unused budget rolling over to the next day
- + Auto-recharge can be turned off to cap spend at the initial subscription
Cons
- − Federal Court penalty in 2020 over misleading reviews published from 2016 to 2018
- − No free trial as standard
- − Actual price varies by industry and location and is shown only inside the account
Typical Australia pricing
Lead subscriptions from AU$129/month including GST; price varies by industry and location; no commission fees
Why this matters for Australia trades
Trade licensing is run by the states: Building Commission NSW issues NSW building and trade licences, QBCC licenses Queensland builders, plumbers and drainers (electrical work is licensed separately by the Electrical Safety Office), Victoria’s Building and Plumbing Commission registers and licenses plumbers, Building and Energy registers WA builders and licenses electricians, plumbers and gas fitters, and CBS licenses South Australian building and PGE contractors. Automatic Mutual Recognition lets licence holders from participating states work in NSW and, depending on the occupation, in WA, usually after notifying; Queensland does not take part. Employers report pay and super to the ATO through STP-enabled payroll software each payday, and from 1 July 2026 must pay the 12% super guarantee when they pay wages.
Australian trades vendor selection is shaped by state-based licensing, Single Touch Payroll (STP) reporting to the ATO, super guarantee payments (due with each pay run under Payday Super from 1 July 2026), GST registration once turnover reaches $75,000 (per business.gov.au), and local lead services such as hipages, Localsearch and Yellow Pages.
Frequently asked
Is ServiceSeeking a good fit for Australia trades?
ServiceSeeking is an Australian marketplace, run by Service Seeking Pty Ltd since 2007, where customers post jobs and businesses quote on them across trades, household, business and creative services. Businesses list for free and pay for a lead subscription; ServiceSeeking says it sent 267,220 job leads to local businesses in the last 12 months. It charges no commission on work won. Australia only; the site covers Sydney, Melbourne, Brisbane, Perth, Adelaide, Hobart, Darwin and Canberra. The published starting price includes GST, and ServiceSeeking emails a tax receipt for each subscription payment.
What does ServiceSeeking cost in Australia?
Lead subscriptions from AU$129/month including GST; price varies by industry and location; no commission fees. Pricing and availability can change by region; confirm current Australia pricing on the vendor's site before committing.
Is ServiceSeeking reputable?
We flag a caution: In July 2020 the Federal Court ordered Service Seeking Pty Ltd to pay a $600,000 penalty for misleading online reviews, in a case brought by the ACCC. From July 2016 to November 2018 its Fast Feedback feature let businesses draft their own reviews, which were published automatically if the customer did not respond within three days; about 17,000 were published that way. Service Seeking admitted liability, and the court also ordered injunctions, corrective notices and a compliance program. Weigh this against the pros before relying on it.