AI Tools · AI Receptionists & Call Answering
Sameday Review
AI front office for the trades: AI CSRs that answer calls, book jobs and run follow-up campaigns
Quick verdict
Who Sameday fits: Home-service operations with steady call volume (HVAC, plumbing, electrical, roofing, pest control) that want trades-built AI CSRs to answer, book into their FSM and run outbound follow-up, and can budget from $449/mo. Pricing: Launch from $449/mo (500 minutes, unlimited users, 3 locations, scheduling integration such as ServiceTitan); Scale from $789/mo (1,000 minutes, unlimited locations, voice cloning); Enterprise custom (multilingual voices, advanced analytics, API access, custom integrations). Price rises with the monthly minutes you choose. Sign-up is through a demo; no free trial, setup fee or contract terms are published. Drawbacks: Minute-capped plans starting at $449/mo; overage terms not published; performance claims are vendor-stated; small, young company; demo-first sign-up with no published trial.
About Sameday
Sameday (legal name Sameday AI Inc.) sells what it calls "the AI front office for home services": AI customer-service reps that answer calls, book jobs into your field-service software and run outbound follow-up. Its About page says it was founded in 2022 by Aaron Cooper and Max Forsey, two home-service operators with pest control and roofing backgrounds, and its Y Combinator profile lists it in the Winter 2023 batch, based in Lehi, Utah. The old gosameday.com address now redirects to sameday.ai.
The AI CSRs answer calls, schedule through a booking tool Sameday calls the Scheduling Wizard, send texts, and follow playbooks that can pitch financing and membership plans. Campaigns run outbound reactivation, follow-ups and member outreach, a Coach feature analyzes call performance, and the phone system handles routing and queues. Sameday names ServiceTitan (as a certified app), Housecall Pro, FieldRoutes, AccuLynx and JobNimbus among its integrations, plus lead sources such as Thumbtack, Google Local Services, Angi and Facebook. You keep your business number and forward calls to a number Sameday provides.
Pricing is published and based on minutes: Launch starts at $449/mo with 500 minutes and Scale at $789/mo with 1,000 minutes, and the price rises as you slide up the monthly minutes; Enterprise is custom. You sign up by booking a demo, and Sameday says most customers can start taking calls in about 30 minutes.
The trade-off: the entry price is a real budget line for a small shop, the minute allowances need to cover your busy season, and the headline figures on Sameday's site (4M+ calls answered, a 92% booking rate, $2.5B in revenue sold by its agents) are the company's own claims. Test it on your own calls before you rely on those numbers.
How it works
You book a demo, then forward your business line to a number Sameday provides, so you keep your existing phone number. Sameday connects to your field-service software (it names ServiceTitan, Housecall Pro, FieldRoutes, AccuLynx and JobNimbus) and to lead sources such as Thumbtack, Google Local Services, Angi and Facebook. When a call comes in, an AI CSR answers, qualifies the caller, books the appointment against your real schedule and can follow playbooks for financing or membership offers. Outbound Campaigns handle reactivation, follow-ups and member outreach, and the Coach feature reviews call performance. Plans are priced by monthly minutes: Launch from $449/mo for 500 minutes, Scale from $789/mo for 1,000 minutes, Enterprise custom.
Pros & cons
What works
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Built by home-service operators
Sameday says its founders came from pest control and roofing, and the product lists HVAC, plumbing, electrical, roofing, pest control, garage door and other trades as its market rather than retrofitting a general receptionist.
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Published pricing
Launch ($449/mo, 500 minutes) and Scale ($789/mo, 1,000 minutes) prices are on the website with unlimited users on both, so you can budget before the demo.
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Books into your field-service software
Sameday names ServiceTitan, Housecall Pro, FieldRoutes, AccuLynx and JobNimbus integrations, so booked calls land on the real schedule instead of becoming a message to re-enter.
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Outbound campaigns and call coaching
Beyond answering, it runs outbound reactivation, follow-up and member-outreach campaigns, and a Coach feature analyzes call performance.
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Keep your phone number
You forward calls to a number Sameday provides rather than porting your line, and Sameday says most customers can start taking calls in about 30 minutes.
What doesn't
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Minute-based plans
Launch includes 500 minutes and Scale 1,000, with price rising as you add minutes. Check your busy-season call minutes; overage terms are not published on the pricing page.
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High entry price for a small shop
At $449/mo to start, it is a significant monthly cost for a solo operator who mainly wants calls answered.
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Performance claims are vendor-stated
The booking-rate, calls-answered and revenue-sold figures on the homepage come from Sameday, not independent audits. Validate on your own calls.
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Small, young company
Sameday was founded in 2022 and its Y Combinator profile lists a small team. Buyers who weigh vendor longevity should factor that in.
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Demo-first sign-up
There is no self-serve sign-up or published free trial; you book a demo to get started.
Pricing
Launch from $449/mo (500 minutes, unlimited users, 3 locations, scheduling integration such as ServiceTitan); Scale from $789/mo (1,000 minutes, unlimited locations, voice cloning); Enterprise custom (multilingual voices, advanced analytics, API access, custom integrations). Price rises with the monthly minutes you choose. Sign-up is through a demo; no free trial, setup fee or contract terms are published.
Starting at $449/mo
Affiliate disclosure: The link to Sameday on this page goes to its own site and is not an affiliate link.
Integrations & key features
Integrations
Key features
Frequently asked
What is Sameday?
Sameday is an AI front office for home-service businesses. Its AI CSRs answer calls, book jobs into your field-service software, send texts and follow sales playbooks, and it adds outbound campaigns, call coaching and a phone system with routing and queues.
How much does Sameday cost?
Per its pricing page, Launch starts at $449/mo with 500 minutes, unlimited users and 3 locations; Scale starts at $789/mo with 1,000 minutes, unlimited locations and voice cloning; Enterprise is custom. The price rises with the minutes you choose. No free trial, setup fee or contract terms are published, so ask about them in the demo.
What software does Sameday connect to?
Sameday names ServiceTitan (as a certified app), Housecall Pro, FieldRoutes, AccuLynx and JobNimbus, plus lead sources including Thumbtack, Google Local Services, Angi and Facebook. Enterprise adds API access and custom integrations.
Is Sameday good for a small shop?
It is priced for businesses with steady call volume: the entry plan is $449/mo for 500 minutes. A solo operator who only needs calls answered should compare that with lower-cost answering options before booking a demo.
Can I trust Sameday's booking-rate claims?
Treat them as marketing. The 92% booking rate, 4M+ calls answered and $2.5B in revenue sold are Sameday's own figures, not independent audits. Judge the agent on your own calls after setup.
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