Networx Review

About Networx

Networx is a home-improvement lead marketplace run by Networx Systems, Inc., which lists an Atlanta, Georgia address on its BBB profile. Networx says it finds homeowners through paid marketing such as Google, SEO, word of mouth, social media and content, and that it also partners with affiliates and third parties to meet demand. Its BBB profile lists categories from HVAC, plumbing, electrical and roofing to painting, flooring, landscaping, cleaning and pest control.

There are two main plans. On Pay Per Lead, the default shared plan, each lead goes to up to 4 contractors in total and arrives by text and email; Networx says these leads cost less than exclusive ones and go through the same screening. On Exclusive Leads, each lead goes to you alone, and during business hours Networx tries to call the homeowner to verify the request and transfer it to you as a live call. Networx's help center puts prices at about $10-$100+ per shared lead and $15-$120+ per exclusive lead, depending on the job type. Opportunity Leads can also be bought separately, and a Direct Calls add-on places your business in Google results with a weekly budget of $200-$500.

Billing is usually prepaid: you set a monthly, weekly or bi-weekly budget, each delivered lead is deducted, and the budget renews on your billing date. Networx says there are no contracts and no set-up fees, though its billing article says post-pay accounts pay an activation fee. Its contractor-leads marketing page instead describes "a small flat fee per month" with no registration or cancellation fees, so ask Networx which billing applies to your account before you sign up. Its lead credit policy covers disconnected numbers or fake contact details, jobs or areas you did not sign up for, duplicates and job seekers, and requests must be made within 14 days. A homeowner who already hired someone, is hesitant or is price shopping, or a bid you lost, does not qualify for credit.

The trade-off: Networx offers broad trade coverage, published price ranges and no contract, but shared leads go to up to four contractors, credit is limited to clearly bad leads, and its BBB profile lists 100 complaints closed in the last three years. Start with a small budget, respond fast, request credits within the 14-day window, and track cost per booked job before scaling.