UpKeep Review
Mobile-first CMMS for maintenance teams and facility operations
Score
Score
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Quick verdict
UpKeep is best for Facility maintenance teams and trades servicing commercial properties with asset and equipment tracking needs (multi-property HVAC service, commercial mechanical maintenance). Pricing starts at $20/mo. 4.5 / 5 aggregate user rating. 14-day free trial available.
About UpKeep
UpKeep is the longest-established modern cloud CMMS in the market, founded in 2014 in Los Angeles and now serving thousands of facility maintenance operations across manufacturing, healthcare, education, hospitality, real estate, and commercial property management. The product was one of the first mobile-first CMMS platforms — and as the category's longest-running modern entrant, has the largest user community and most case studies among contemporary CMMS competitors.
What separates UpKeep from MaintainX (2018) and Limble (2017) is the maturity. 11+ years of feature evolution mean deeper edge-case handling: complex parts hierarchies, multi-site enterprise reporting, regulatory compliance reporting for healthcare/aerospace, and seasoned customer success processes. The mobile app — UpKeep's original focus — remains best-in-class for technicians working in low-signal environments (basements, rooftops, server rooms) with offline-capable work orders that sync when connectivity returns.
Pricing spans four tiers: Lite at $20/user/month for basic CMMS, Starter at $45/user/month with preventive maintenance, Professional at $75/user/month adding advanced reporting and parts inventory, and Business custom-quoted for enterprise operations. The 14-day free trial allows substantial evaluation. UpKeep is slightly more expensive than Limble ($28-$69) and MaintainX ($16-$49) at comparable tiers, but the larger community and longer track record justify the premium for many operations.
Integration coverage includes QuickBooks for accounting, SAP and Oracle for enterprise ERP, Slack for workflow communication, and Zapier for custom automation. The integration footprint is similar to MaintainX and Limble; the differentiation is in implementation maturity and the larger ecosystem of third-party consultants familiar with UpKeep specifically.
The trade-off: UpKeep is internal maintenance, not customer-facing field service. HVAC, plumbing, and electrical CONTRACTORS visiting customer sites need an FSM platform (ServiceTitan, Jobber, Housecall Pro), not a CMMS. UpKeep is for facility maintenance teams managing equipment they own. For maintenance operations 5-100 employees prioritizing established community + mobile reliability over absolute lowest price, UpKeep is consistently the strongest modern CMMS option.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Lite | $20/mo | Entry tier |
| Starter | $45/mo | |
| Professional | $75/mo | |
| Business | Custom quote | Top tier |
UpKeep starts at $20/mo on the Lite tier. The Lite → Starter → Professional → Business ladder places it in the budget-friendly entry tier segment of the FSM market. At this price point you're getting core scheduling, invoicing, and a mobile app — but expect to upgrade once you need advanced features like dispatch optimization, automated reminders, or recurring-service contracts. 14-day free trial available — no credit card typically required.
Pricing verified 2026-05-26. Vendors change pricing without notice; verify with UpKeep before purchasing.
Estimate uses the published starting tier and detects per-user vs per-company pricing automatically. For an exact quote at your team size and feature requirements, request a quote from UpKeep.
Key features
Integrations
Pros
- + Largest user community in modern CMMS
Founded 2014 — longest tenure among contemporary cloud CMMS competitors. More case studies, larger consultant ecosystem, deeper community forums than MaintainX or Limble. Matters when troubleshooting complex implementations.
- + Best-in-class mobile app for low-signal environments
Original platform focus was the mobile-first CMMS. Offline-capable work orders sync reliably when connectivity returns. Critical for techs working in basements, rooftops, server rooms, or remote facilities without consistent signal.
- + QR code scanning workflow
Print QR codes on equipment; techs scan to instantly load work order history, manuals, parts lists, and PM schedules. Mature implementation refined over 10+ years of customer feedback.
- + Strong 4.5 G2 / 4.6 Capterra rating
Slightly below MaintainX and Limble (both 4.8) but reflects larger sample size of reviews across longer time period. Established satisfaction across diverse facility-maintenance contexts.
- + Comprehensive parts inventory and tracking
Parts inventory management has deeper feature evolution than newer competitors. Critical for operations with significant parts spend, multi-warehouse parts distribution, or complex parts hierarchies.
- + Established implementation methodology
10+ years of CMMS deployments have produced refined implementation processes. UpKeep's customer success team has handled migrations from every major legacy CMMS (Maximo, Maintenance Connection, eMaint) more frequently than newer competitors.
Cons
- − More expensive than Limble and MaintainX
UpKeep Lite $20 vs MaintainX Essential $16 vs Limble Starter $28 — UpKeep is mid-priced. At Professional tier ($75) UpKeep is most expensive of the three (MaintainX Premium $49, Limble Professional $69). The price premium reflects community/maturity.
- − Internal maintenance only, not customer-facing FSM
Not designed to bill customers. HVAC, plumbing, electrical contractors need ServiceTitan, Jobber, or Housecall Pro for customer-billing workflows. CMMS vs FSM confusion is the most common buyer mistake — read the glossary entry before deciding.
- − Business tier custom-quoted
Operations 100+ techs pay enterprise pricing that isn't published. User-reported $80-$150 per user per month at enterprise scale — among the most expensive in modern CMMS at that tier.
- − Older UI than MaintainX/Limble
2014 founding means UI shows its age compared to 2017/2018 competitors. Functional and feature-deep but not as visually polished as newer entrants. Active UI refresh project reported but pace is moderate.
- − Standard 14-day trial (shorter than MaintainX/Limble's 30 days)
MaintainX and Limble both offer 30-day trials; UpKeep's 14-day trial is industry-standard but shorter than direct competitors. May not capture full monthly PM cycle for evaluation.
Implementation timeline
1–3 weeks for a small team
Plan for 3-8 weeks for full deployment depending on operation size and complexity. UpKeep's onboarding includes dedicated customer success manager for paid tiers from Starter up — more guided than MaintainX or Limble where Starter is largely self-service. Realistic timeline for a 25-tech facility maintenance operation: Weeks 1-2 account setup, asset library import (manually or via CSV from legacy CMMS), location/building hierarchy configuration, user roles and permissions, QR code generation if implementing scan-based workflows. Weeks 2-4 work order template creation for common job types, preventive maintenance schedule setup with frequency-based and meter-based triggers, parts inventory baseline establishment, vendor library import. Weeks 4-6 mobile app rollout to techs with hands-on training; first work orders processed end-to-end; office staff training on dashboard interpretation and reporting. Weeks 6-8 integration setup with QuickBooks/SAP/Oracle, reporting dashboard customization, dual-system parallel run before cutover. For operations migrating from legacy CMMS (Maximo, Maintenance Connection, eMaint), UpKeep has the most established migration playbook — their customer success team has guided more legacy migrations than newer competitors. Plan for 4-12 weeks of dual-system operation before fully retiring the legacy platform.
Best for / Watch out for
Best for
Facility maintenance teams and trades servicing commercial properties with asset and equipment tracking needs (multi-property HVAC service, commercial mechanical maintenance)
Watch out for
Designed for facility maintenance rather than contractor FSM; per-user pricing scales with team size; significant overlap with full FSM platforms for trades doing service work; can feel like the wrong tool for purely contractor-side workflows
Available for these trades
WrenchStack Awards
Editorial recognitions UpKeep received in our 2026 awards. See full methodology →
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User reviews
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Frequently asked questions
How does UpKeep compare to MaintainX and Limble?
UpKeep is the established mature option (founded 2014); MaintainX (2018) and Limble (2017) are newer with modern UX. Pricing: UpKeep Lite $20, Starter $45, Professional $75 vs MaintainX Essential $16, Premium $49 vs Limble Starter $28, Professional $69. Ratings: UpKeep 4.5/4.6, MaintainX 4.8/4.8, Limble 4.8/4.8. UpKeep wins on community size, implementation experience, and mobile app maturity. MaintainX wins on free tier accessibility and integration breadth. Limble wins on price-to-feature ratio at small-team scale. Worth evaluating all three via free trials.
When should I choose UpKeep over MaintainX or Limble?
Choose UpKeep when: (1) you're a larger operation (25+ techs) where implementation maturity matters; (2) you're migrating from legacy CMMS (Maximo, Maintenance Connection) and want the most established migration playbook; (3) your techs work in low-signal environments where mobile reliability is critical; (4) you value the larger consultant ecosystem and case study library. Choose MaintainX/Limble when price-feature ratio matters more than community maturity.
Does UpKeep integrate with SAP or Oracle?
Yes — both SAP and Oracle integrations are supported, which is the standard among enterprise-capable modern CMMS (MaintainX and Limble also support these). The SAP and Oracle integrations reflect UpKeep's positioning toward larger operations and corporate facility management. For smaller operations on QuickBooks, the QuickBooks integration is the standard path.
What's the difference between Lite, Starter, Professional, and Business tiers?
Lite ($20/user/mo) covers basic CMMS — work orders, basic mobile, simple reporting. Starter ($45/user/mo) adds preventive maintenance scheduling, advanced mobile features, and inventory tracking. Professional ($75/user/mo) adds advanced reporting, dashboards, parts inventory management, and signature workflows. Business (custom-quoted, user-reported $80-$150/user/mo at scale) adds dedicated customer success, custom integrations, enterprise security, and advanced compliance reporting.
Is UpKeep worth the price premium over Limble?
Depends on operation size. At small scale (5-10 techs), Limble's lower pricing ($28 vs $20 for entry; $69 vs $75 for pro) is hard to justify against UpKeep's relatively small community/maturity premium. At larger scale (25+ techs), the implementation maturity and case study library start mattering more. UpKeep's premium is generally justified for operations where deployment risk and consultant availability matter; Limble wins where pure price-feature ratio matters.
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