Praxedo Review
Field service management software for mid-size and large service organizations in Europe and the Americas
Fit Score
Fit Score
▸ How we scored Praxedo: 8.2/10
| Factor | Weight | Sub-score |
|---|---|---|
| Vertical fit (best trade) | 60% | 7.0/10 |
| Pricing transparency | 20% | 10.0/10 |
| Integration coverage | 20% | 10.0/10 |
Weighted composite, applied identically to every vendor; no vendor pays to change it. Full Fit Score methodology →
WrenchStack may earn a commission or a referral reward if you sign up through a tracked link on this page. The vendor pays it and we add no charge of our own. Neither is an input to the Fit Score or to how we order tools. How we make money.
Quick verdict
Praxedo is best for Service organizations with 5 to 500+ technicians (telecoms, energy and utilities, HVAC and refrigeration, plumbing, maintenance) that need scheduling, a mobile app and ERP or CRM connectors. Pricing starts at $39/user/mo.
Reviews on review sites
We do not copy third-party review scores onto this page: they change often and we could not verify them. Read Praxedo's current reviews at the source.
About Praxedo
Praxedo is cloud field service management software from France. Praxedo says it was founded in 2005 and is headquartered in Paris, with a US office in Chicago, a Canadian office in Montreal and operations in Spain, Germany, Switzerland, Austria, the UK, Mexico and Chile. It says more than 1,500 customers across 50+ industries use it, with 65,000 daily users and 150,000 jobs processed a day, for organizations with 5 to 500+ technicians.
The core product covers work order management, scheduling and dispatch, technician tracking, a mobile app for Android, iOS and Windows that works offline, digital reports with photos, dashboards and analytics. Higher plans add criteria-based appointment booking, AI-assisted scheduling and automated quality control, and the top published plan adds real-time AI scheduling and premium support. Add-ons include a Customer Portal, an Appointment Portal (priced by the number of appointments) and Video-Assistance (priced by the number of experts). Praxedo says it is ISO 27001 certified.
Pricing is published in US dollars per user per month: Basic $39, Advanced $69, Optimized $99 and Automated $149, with custom plans for large enterprises. Plans need a minimum of 5 users, and the listed rates exclude one-time implementation and setup fees. The pricing page does not say whether prices are billed monthly or annually, and it does not list a free trial.
Praxedo lists connectors for Salesforce, Microsoft Dynamics 365 (including a Business Central connector), Oracle NetSuite, SAP, Sage X3 and QuickBooks, plus REST APIs and web services for custom integrations.
The trade-off: Praxedo is priced and set up for teams, not solo trades. With a 5-user minimum, implementation fees on top and portals sold as add-ons, a small US shop will usually find simpler tools cheaper; a multi-country or ERP-connected service organization is the buyer it is built for.
Pricing
| Tier | Price | Notes |
|---|---|---|
| Basic | $39/user/mo | Lowest price in this table |
| Advanced | $69/user/mo | |
| Optimized | $99/user/mo | |
| Automated | $149/user/mo | Highest price in this table |
| Large Enterprises | See pricing note |
Per user per month in USD: Basic $39, Advanced $69, Optimized $99, Automated $149; Large Enterprises custom-quoted. Minimum 5 users. Listed rates exclude one-time implementation and setup fees. Billing term (monthly or annual) is not stated, and no free trial is listed. Add-ons: Customer Portal, Appointment Portal (priced by appointments managed) and Video-Assistance (priced by number of experts). Verified against praxedo.com/pricing 2026-09-29.
Praxedo starts at $39/user/mo (Basic tier). That is a per-seat price, so the bill grows as you add seats; check the pricing note for what counts as a seat, seat minimums and plan limits. Its starting price places it in our entry price band (under $100 per user per month). The tier prices in the table above run from $39 to $149/user/mo; the pricing note gives the billing terms and any other published prices. 1 of its 5 tiers has no price in our table; see the pricing note.
Pricing verified 2026-09-29. Prices can change, so confirm them with Praxedo before purchasing.
Switching from another tool? Estimate the 12-month cost of switching →
Key features
Integrations
Pros
- + Published per-user pricing
Four plans from $39 to $149 per user per month are listed on the website, so you can budget before a sales call.
- + AI scheduling options
Optimized adds AI-assisted scheduling and Automated adds real-time AI scheduling for larger dispatch teams.
- + ERP and CRM connectors
Connectors cover Salesforce, Microsoft Dynamics 365, Oracle NetSuite, SAP, Sage X3 and QuickBooks, with REST APIs for anything else.
- + Offline mobile app on several platforms
Technicians can use Android, iOS or Windows devices and keep working without a connection.
- + International presence
Praxedo operates in France, Spain, Germany, Switzerland, Austria, the UK, the US, Canada, Mexico and Chile, which helps multi-country service organizations.
- + Established vendor
Founded in 2005, Praxedo says it serves more than 1,500 customers with 65,000 daily users.
Cons
- − 5-user minimum
Plans require at least 5 users, so the smallest bill is $195 a month on Basic before implementation fees.
- − Implementation fees on top
Listed rates exclude one-time implementation and setup fees, and those fees are not published.
- − Portals and video assistance cost extra
The Customer Portal, Appointment Portal and Video-Assistance are add-ons with their own pricing.
- − No free trial listed
The pricing page does not list a free trial; evaluation is through a demo.
- − Built for larger teams
Praxedo focuses on organizations with 5 to 500+ technicians in sectors like telecoms and utilities, so a small residential trade business may find it more than it needs.
Implementation
Book a demo and ask for a written quote that covers your plan, user count (5 minimum), add-ons and the one-time implementation and setup fees. Before rollout, prepare your customer and site data, work order types, technician skills and schedules, and decide which system is the source of truth for customers and invoices (Salesforce, Dynamics 365, NetSuite, SAP, Sage X3 or QuickBooks). Configure the connector or API integration and test that work orders and reports flow both ways. Set up report templates for technicians, train dispatchers on scheduling, then roll out the mobile app and confirm offline sync on the devices your team uses.
Best for / Watch out for
Best for
Service organizations with 5 to 500+ technicians (telecoms, energy and utilities, HVAC and refrigeration, plumbing, maintenance) that need scheduling, a mobile app and ERP or CRM connectors
Watch out for
5-user minimum and one-time implementation fees; customer portal, appointment portal and video assistance are add-ons; no free trial listed
Available for these trades
Alternatives to Praxedo
Matched on tool type, shared trades, price tier and team size.
Starts at $25 a month base, more as users are added; 14-day free trial.
Starts at $29 a month base, more as users are added; stronger hvac specialty fit; 14-day free trial.
Starts at $59 a month base, more as users are added; stronger hvac specialty fit; 14-day free trial.
Starts at $208 a month for the company; stronger hvac specialty fit.
Same starting price; 14-day free trial.
Starts at $44.92 per route a month; stronger pest control specialty fit; 14-day free trial.
User reviews
Write a review →No user reviews yet for Praxedo
If you use Praxedo, you can write the first review. Every review is moderated by hand before it is published.
Write the first review →Write a review of Praxedo
Every review is moderated by hand before it is published, and a review can be declined. If you leave an email address, we may use it to confirm that you use Praxedo.
Frequently asked questions
How much does Praxedo cost?
Praxedo publishes US prices per user per month: Basic $39, Advanced $69, Optimized $99 and Automated $149, with custom plans for large enterprises. There is a 5-user minimum, and one-time implementation and setup fees are extra.
Is Praxedo suitable for US-based service operations?
Praxedo sells in the US from its Chicago office and publishes US dollar pricing. It suits US service organizations with at least 5 field users that want scheduling, a mobile app and connectors to systems like Salesforce, Dynamics 365, NetSuite or QuickBooks.
Does Praxedo integrate with SAP?
Praxedo lists SAP among its ERP connectors, alongside Salesforce, Microsoft Dynamics 365, Oracle NetSuite, Sage X3 and QuickBooks. It also offers REST APIs and web services.
Does Praxedo have a free trial?
The pricing page does not list one. Praxedo sells through demos, and implementation is priced separately.
Where is Praxedo based?
Praxedo is headquartered in Paris, France, with a US office in Chicago and a Canadian office in Montreal. It says it was founded in 2005.
Ready to try Praxedo?
Pricing starts at $39/user/mo.
Visit Praxedo →Do you build something that competes with Praxedo?
We check Praxedo against its own website and list the cons next to the pros. If you build a competing product that is not listed here, you can submit it for editorial review. An evaluation can end with or without a listing.
Listings are free. We do not accept payment for inclusion, for placement, for a score, or to remove a documented con. Read this page first and decide whether you want that.